Associate MECM/SCOM Administrator

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

We are seeking a highly skilled MECM/SCOM Administrator to work onsite in Sierra Vista, AZ. This position requires a Secret clearance or the ability to obtain a clearance.

Job Summary:

Associate MECM/SCOM Administrator

Key Responsibilities:

DVS is looking for a motivated candidate capable and willing to learn and perform the following duties:

• Provision, test, and monitor policy changes for Information Systems

• Correct system and application problems identified in event logs

• Review and monitor event logs and user access logs provide routine system updates

• Identify basic network and system fault corrections

• Provide account management services to create, modify, and delete administrator and user accounts

• Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst

• Patch systems

• Troubleshoot application errors, operating system(s), server hardware, network communications and storage allocation issues within the MECM/SCOM environment.

• Utilize diagnostic tools to trace and resolve technical problems.

• Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.

• Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the MECM/SCOM infrastructure.

• Provide "on-call" support after business hours and during weekends when required

Qualifications:

• HS 2 years or AA/AS 4 or BA/BS IT experience/education

• IAT II certification required (GSEC, Security , SCNP, SSCP)

• Microsoft certification w/in 180 days (AZ900)

• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal

• Demonstrate initiative and be results oriented with flexibility and tenacity

• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances

• Ability to work in a dynamic cross-organizational team environment

• Strong dedication to provide quality customer service

• Effective problem-solving skills and inherent decision-making ability

• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue

• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager

• Willing to work overtime, holidays, and weekends as necessary

Clearance:

• Must be US Citizen eligible for DOD interim Secret clearance

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.