Documentation Specialist-Intermediate, Sierra Vista, AZ

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!

DVS is looking for a Intermediate Documentation Specialist to join our team in Sierra Vista, AZ. This position requires an active Secret Clearance or is eligible to obtain one.

DirectViz Solutions, LLC. is a high-level, strategic consulting services firm that meets mission IT needs for government clients. We are seeking an experienced Documentation Specialist with a flair for graphics to join our team. If you have a passion for creating user-friendly and visually engaging documentation, we want to hear from you.

Job Summary:

As a Documentation Specialist with Graphics Experience, you will play a pivotal role in creating, editing, and maintaining a variety of documents, manuals, guides, and online content. Your primary responsibility will be to transform technical information into user-friendly materials by incorporating graphics, illustrations, and visual elements. Your work will be instrumental in enhancing our customers' understanding and satisfaction with our products/services.

Key Responsibilities:

• Collaborate with subject matter experts (SMEs) and cross-functional teams to gather and understand technical information.
• Create and update user manuals, product guides, and technical documentation.
• Design and incorporate graphics, illustrations, infographics, and other visual elements to enhance document clarity and user engagement.
• Ensure all documentation complies with U.S. Army regulations and maintains a consistent look and feel.
• Proofread, edit, and format documents for clarity, accuracy, and consistency.
• Organize and maintain document repositories, version control, and access permissions.
• Convert technical documentation into various formats (e.g., PDF, HTML, online help systems).
• Stay up-to-date with industry best practices for documentation and graphic design.
• Assist in documenting and standardizing internal processes and procedures.
• Collaborate with cross-functional teams to ensure timely document delivery and updates.

Qualifications:

• Experience in Technical Writing, Communications, and Graphic Design.
• Proven experience as a Documentation Specialist or Technical Writer
• Proficiency in graphic design software.
• Strong attention to detail and the ability to communicate complex concepts clearly through visuals and text.
• Excellent written and verbal communication skills.
• Familiarity with documentation best practices, including content organization and information architecture.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong interpersonal skills for effective collaboration with SMEs and stakeholders.
• Experience with version control systems and document management tools is a plus.

Physical and Mental Qualifications:

• Be able to maintain awareness during scheduled working hours
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team
• Learns and memories routine tasks
• Strong organizational, grammar, business correspondence, and self-management skills
• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be provided for employees with disabilities.
• DVS retains the right to change or assign other duties to this position.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.