What are the responsibilities and job description for the Assistant Manager position at Dirty Dogs Car Wash North Lauderdale?
Assists General Manager to lead the car wash location to obtain customer satisfaction and retention, team member satisfaction and retention, while upholding Conrad’s image and reputation and achieving all performance objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Willingly provide superior customer service levels that exceed customer expectations while staying within company policies and guidelines.
Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.
Listens effectively to understand and communicate in a business-like manner to customers, employees and supervisors all pertinent subject matter.
Present a warm, friendly, knowledgeable and professional image to customers.
Perform the location’s maintenance by maintaining cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service.
Perform everyday operations of the car wash including deposits, inventory, cashier machine functionality & discount codes. Invoice customers using proper procedures for cash, charge & credit.
Handle customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.
Learn and understand the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity.
Reach established monthly goals.
Follow daily opening and closing procedures accurately.
Respond accurately and on time to all administrative duties and deadlines; including employee scheduling, evaluations, deposits, inventory, etc.
Perform all Site Manager duties in their absence. Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to duties.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $18