Disability Care Manager

Disability Care Manager Job Summary: We are seeking a dedicated and compassionate Disability Care Manager to provide comprehensive care management and advocacy for individuals with intellectual and developmental disabilities (ID/DD). The ideal candidate will perform holistic, person-centered assessments, help explain and navigate appropriate benefits, develop individualized recommendation reports, assist families in accessing essential resources, and ensure ongoing service effectiveness. This role requires strong communication, organizational skills, and a passion for quality services.

Key Responsibilities:

• Conduct comprehensive assessments to evaluate the needs of individuals with diagnosed intellectual and/or developmental disabilities.
• Identify eligibility for state-funded resources such as SSI/SSDI, Medicaid, Waivers, and Family Support Services.
• Assist families in completing applications for Medicaid, SSI, Waivers (NOW/COMP), and other funding opportunities.
• Identify needs for school support, including IEP meetings, and advocate for appropriate services.
• Develop and implement person-centered recommendation reports for services needed.
• Coordinate and monitor clients’ service plans while evaluating ongoing effectiveness.
• Serve as a liaison between ancillary services to advocate for clients and obtain necessary documentation.
• Collaborate with healthcare professionals, social workers, and state agencies to facilitate service acquisition.
• Maintain accurate and timely documentation of all care management activities in electronic records.
• After each contact, provide regular communication and updates to families via phone and email.
• Offer consultation and guidance to clients in selecting appropriate living arrangements and facilitating transitions.
• Participate in weekly case rounds to review client needs and service status.
• Consult with the Director and team members regarding crisis intervention strategies.

Intake Responsibilities:

• Handle intake calls to assess potential clients’ needs and eligibility for services.
• Coordinate and manage digital paperwork to initiate services efficiently.
• Complete initial chart details for billing and consultation preparation.
• Upload and maintain documentation in digital client records.
• Communicate with referral sources to provide timely updates on client status and service initiation.
• Collect and verify required information to ensure proper enrollment in programs and services.

Skills & Experience Requirements:

• Working knowledge of disability diagnoses, needs, and related state-funded programs.
• Familiarity with Gateway for Medicaid applications and experience assisting families in applying for Medicaid and SSI.
• Knowledge of community-based disability programs and resources.
• Understanding and use of IDEA (Individuals with Disabilities Education Act) terminology.
• Ability to work independently, demonstrating self-direction and flexibility.
• Strong follow-through and ability to meet deadlines consistently.
• Calm and composed under pressure with excellent problem-solving skills.
• Strong planning and organizational abilities.
• Passionate about providing quality services and advocating for individuals with disabilities.
• Exceptional interpersonal communication skills, both verbal and written.
• Professional demeanor with the ability to engage with diverse personalities, families, and service providers.
• Strong attention to detail with excellent customer service and case management skills.

Education & Experience Requirements:

• Bachelor’s degree in social work, psychology, nursing, special education, or a related field required.
• Minimum of 2-3 years of experience in disability services, or case management preferred.
• Associates degree with extensive relevant experience may be considered.
• Experience working with individuals with intellectual disabilities, autism, and developmental disorders.
• Experience with filing SSI applications, Medicaid applications and Waiver applications
• Valid state driver’s license required.

Work Environment & Additional Information:

• The role requires frequent communication with families, referral sources, and service providers.
• Must be comfortable working in a home office setting and experienced in online video meetings
• Some travel may be required to facilitate service coordination.
• This is an independent contractor position, so you would be a contracted employee, not a W2 employee. You would need to have your own benefits.
• Supplies, equipment, memberships, etc are supplied by the contractor/employee.

Job Types: Part-time, Contract

Pay: From $28.00 per hour

Expected hours: 10 – 25 per week

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have experience with completing and filing SSI, Medicaid and Waiver applications?

Location:

• Dalton, GA (Preferred)

Work Location: Remote

Salary : $28