What are the responsibilities and job description for the Home Health company seeking Case Manager for Fort Worth Office position at Disability Services of the Southwest/Lifespan Home health?
Position Summary: The PAS Case Manager manages ancillary programs (i.e., Star PLUS,
Primary Home Care, Family Care, Community-Based Alternatives Program, MDCP and Private Duty/Personal Assistance/Sitter Services)
and provides personal care as needed to patients and families in accordance with Agency policies and scope of practice.
Tasks
Primary Home Care, Family Care, Community-Based Alternatives Program, MDCP and Private Duty/Personal Assistance/Sitter Services)
and provides personal care as needed to patients and families in accordance with Agency policies and scope of practice.
Tasks
- Supervises all Personal Assistance Services/Community Care Program employees in the planning and coordination of patient care in conjunction with the physician’s plan of care and/or the state program’s (i.e., Texas Department of Aging and Disability Services (TDADS) or Managed Care Organization (MCO) Individual Service Plan (ISP).
- Responsible for assisting with billing of all ancillary program patients on a regular basis in accordance with agency billing policies.
- Responsible for the coordination of billing, scheduling, and office staff interaction.
- Collaborates with Human Resources Manager to ensure that all staff files are completed in a timely manner and reviewed at least annually.
- Ensures the programs are following regulatory guidelines and agency policies.
- Collaborates with payroll department to ensure that employees’ time records are accurate and submitted to payroll in a timely manner.
- Completes supervisory visits within regulatory time frame.
- Prepares supervisory notes on the day of the visit and incorporates it into the clinical record in a timely manner.
- Communicates with State program and MCO Case workers and Service Coordinators by telephone regarding service breaks and/or client issues in a timely manner.
- Ensures that quality staff are hired, trained, and in-serviced as needed.
- Tracks unstaffed hours on a weekly basis and documents hiring efforts.
- Assists the Administrator with budget planning and implementation.
- Participates in case conferences, in-services, meetings/committees, and other programs as needed.
- Assists with the management of home health team attendants’ personnel and health folders as requested by Human Resources Manager.
- Observes confidentiality policies at all times.
- Other duties as assigned by the Administrator and/or his/her designee.
- Willingness to work with patients and their families.
- Knowledge of home care rules and regulations is required.
- Travel required for client visits/hourly care and daily and community activities as necessary.
- Must have reliable transportation, a valid driver’s license and agency-required auto liability insurance.
- Able to work in a fast-paced, stressful environment.
- Able to work independently. Includes time management skills in being able to manage one’s own time and the time of others.
- Excellent personal organization skills and personnel management skills in motivating, developing, and directing people as they work and identifying the best people for the job.
- Excellent interpersonal skills, including active listening skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Able to communicate with health care professionals, clients, families, and the general public.
- Verbal and written communication skills are required in communicating effectively as appropriate for the needs of the audience.
- Must be able to travel to current or prospective patients’ homes.
- PAS Program management experience preferred.
- Minimum of two (2) years’ experience as a supervisor or 2 years of college courses.
- Willingness to work with patients, TDADS Caseworkers and MCO Service Coordinators.
- Good communication and writing skills.
- Basic computer skills knowledge and experience: must demonstrate competence with office applications such as MS Word and Excel, and have the ability to readily learn agency specific software.
- Must be able to type 35 wpm with 80% accuracy.
- Demonstrate an ability to adequately read, write, and communicate in English; ability to also effectively communicate in Spanish preferred.
