Care Team Assistant needed for Temple Office

Care Team Assistant needed for Temple Office!

Position Summary: The PAS Care Team Assistant I is responsible for the receipt of home care referrals and the scheduling of visits as prescribed in the plan of care. The individual maintains a current master visit list and assigns visits according to acuity, skills required, and staff availability.

Tasks:

• Serve as the communication center between physicians, staff members, and patients.
• Responsible for responding to inquiries about the Agency’s services and about home care in general
• Receive and coordinate telephone/fax referrals for home care services.
• Schedules or reschedules visits when staff members are unable to make them as scheduled
• Collaborates with the Payroll department to ensure that employee’s time records are accurate
• Communicates with client’s program case workers via telephone or by using form 2067 regarding services breaks, utilization, and/or client issues in a timely manner
• Gather pertinent clinical, demographic, and payer information, and communicate this information to appropriate persons to assure smooth transition into home care.
• Reschedule visits when staff members are unable to make them as scheduled.
• Maintain master schedule of all field staff visits, making changes as required or requested by patients, physicians, PAS Supervisor, or staff.
• Prepare referral and statistical reports for PAS Supervisor and/or Administrator as assigned.
• Submit required reports within the assigned time frame.
• Participate in staff meetings and in-service education activities as assigned by the PAS Supervisor and/or Administrator.
• Observe confidentiality policies at all times.
• Comply with federal, state, & company policies, procedures, and regulations.
• Perform other related duties as assigned.

Skills/Attributes:

• Able to work independently.
• Able to work with a team to accomplish goals and objectives.
• Excellent time management skills.
• Effective organizational skills with strong attention to detail.
• Excellent interpersonal relations skills, including active listening skills such as giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
• Willingness to work with health care professionals, clients, families, and the general public.
• Written and verbal communication skills are required to communicate effectively as appropriate to the needs of the audience.
• Must be able to read, write and comprehend English; must be able to communicate efficiently in English.

Experience and Education:

• High school diploma or GED preferred.
• Six (6) months to one (1) year previous staffing experience in a home health agency or other medical setting, preferred
• Home Health experience strongly preferred.
• Knowledge of home care rules and regulations required.
• Must be able to demonstrate competence with computer applications such as MS Word and Excel and have the ability to readily learn agency specific software.
• Must be able to type 35 wpm with 80% accuracy and 80% accuracy in Excel.