Customer Experience Team Leader

Schedule : Full time

Availability : Morning, Afternoon, Evening (Includes Weekends).

Age Requirement : Must be 18 years or older

Location : Norwalk, CT

Address : 675 Connecticut Ave

Pay : $22.25 - $22.75 / hour

Job Posting : 01 / 20 / 2025

Job Posting End : 02 / 19 / 2025

Job ID : R0234770

we are a food market where you make the difference

At Wegmans, we’re on a mission to help people live healthier, better lives through exceptional food. So, when you bring your authentic self and your passion for people to Wegmans, you’re joining a team of difference-makers. Our promise to our customers is simple : Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.

how you’ll make the difference

Bring your passion for people, and we’ll give you the resources you need to enhance your leadership skills and grow your career! Joining Wegmans as a Team Leader puts you right at the center of a people-first, dynamic environment that’s always moving, growing, and innovating. Through one-on-one mentoring and participation in developmental events, you’ll gain a deep understanding of our operations and business measures along with the values that set us apart. You’ll find so many opportunities to grow in various areas of the store, including our Service, Merchandising, Perishable, and Culinary departments.

what will you do?

• Manage employee performance and growth by providing resources, training, feedback, and development opportunities
• Provide incredible customer service to both customers and your team of employees
• Help solve operational challenges while maintaining open communication with managers
• Coordinate activities and prioritize tasks to ensure your team runs efficiently

Required Qualifications

Preferred Qualifications

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Salary : $22 - $23