Demo

Customer Service Representative

Disability Solutions
Palo Alto, CA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/6/2025

Champions Do More

At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com.

Responsibilities

  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and / or emails daily.
  • Attentiveness and patience
  • Benefits

    The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Crash From Crash)
  • 5 Paid Holidays
  • We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to : job related knowledge, skills, experience, relevant certifications and qualifications.

    In addition to the compensation range listed, this role may also be eligible for performance-based bonuses.

    Submit a Referral

    Posted Min Pay Rate USD $16.50 / Hr.

    Posted Max Pay Rate USD $25.00 / Hr.

    ID 2024-10638

    Category Customer Service

    Position Type Regular Full-Time

    Location : Postal Code 94901

    Location : Address 31 Bay Street

    Remote No

    Prioritization Tier 1 - Priority

    Salary : $17 - $25

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $52,318 - $65,657
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Disability Solutions

    Disability Solutions
    Hired Organization Address Derby, VT Full Time
    10,000 Sign on Bonus for External candidates Opportunities with Genoa Healthcare. A career with Genoa Healthcare means y...
    Disability Solutions
    Hired Organization Address Summit, SD Full Time
    Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us! Wilbur-Ellis invests heavily in our...
    Disability Solutions
    Hired Organization Address Rapid, SD Full Time
    Store 2746465 : 1610 Caregiver Circle, Rapid City, South Dakota 57701 Availability - Shift / Days Part time Day Shift - ...
    Disability Solutions
    Hired Organization Address Anchorage, AK Full Time
    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA ...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Palo Alto, CA area that may be a better fit.

    Remote Customer Service Representative

    Remote Customer Service, Santa Clara, CA

    Customer Service Representative

    Thread True, Cupertino, CA

    AI Assistant is available now!

    Feel free to start your new journey!