Demo

Liaison - Part Time - Vary

Disability Solutions
Hiram, GA Part Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/13/2025

locationsPaulding Hospital

time typePart time

posted onPosted Today

job requisition idJR-35295

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful : to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Liaison - Nutrition and Food Services - Part Time

Paulding Medical Center

Great benefits!

The liaison Position reports directly to food and nutrition management. Key responsibilities of the role include entering meal preferences within the scope of diet restrictions and delivering meals to patients in a professional, courteous, and efficient manner. Required to confirm the accuracy of the tray against the patient's order and reconfirm the correct tray is delivered to the correct patient using two patient identifiers. Represents the hospital and department in a professional and caring manner. Instructs patients in the meal ordering process. Assumes the role of patient advocate. Delivers nutrition supplies to units as ordered. Completes all other job duties as assigned.

Core Responsibilities and Essential Functions :

Ensures the Safety of Patients and Team Members (according to Hazard Analysis Critical Control Points (HACCP) and County Health Department Guidelines)

  • Washes hands frequently and appropriately wears gloves. Performs hand hygiene upon entering and exiting patient rooms.
  • Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks.
  • Maintains all work areas in a clean and organized manner; free of spills and fall hazards.
  • Delivers patient trays and verifies patient identity using two patient identifiers.
  • Verifies menu selections are accurate & compliant with diet order; seeks approval or clarification of diet compliancy from Patient Meal Services Leadership and / or Clinical Dietitian.
  • Escalates food allergy and diet consistency concerns to Patient Meal Services Leadership and / or Clinical Dietitian.
  • Promptly reports adverse food reactions and outside food consumption by patients.
  • Monitors and records food and / or equipment temperatures as applicable; immediately correcting / escalating out of range occurrences.
  • Stores food and / or supplies using proper labeling, dating and rotation methods.
  • Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).
  • Uses IT equipment appropriately and protects confidential information including passwords.

Ensures Positive Service Outcomes

  • Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.
  • Sets up, maintains, and breaks down workstation according to area requirements.
  • Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.
  • Completes area checklists and forms, as assigned.
  • Operates and cares for equipment according to manufacturers and area specific guidelines.
  • Remains flexible to support other team members across the department to achieve desired service outcomes.
  • Assists patients with menu selections, including but not limited to food preferences, allergies and other diet information in a timely manner.
  • Enters menu selections in the nutrition service software accurately and in a timely manner.
  • Verifies patient satisfaction with meals and conducts internal patient satisfaction surveys.
  • Delivers meals to patients that meet their needs according to their cultural, spiritual, ethnic and age-specific considerations.
  • Obtains additional items for patient meal trays, either left off or added on by the patient, as appropriate with diet order. Seeks approval for non-compliant meal requests. Delivers meals to patients throughout the day.
  • Retrieves dirty trays from patient rooms and assists with soiled meal tray carts on patient floors.
  • Prepares and delivers snacks to various units across the hospital.
  • Performs department duties to include, but not limited to : Dish room, rolling silverware, floor stock replenishment, supplies requisitions, break room and general clean up.
  • Intervenes and resolves customer service issues as necessary; uses judgment to escalate customer service concerns to supervisor to ensure effective customer service recovery.
  • Engages in Efforts to Create a World Class Work Environment

  • Follows work areas uniform specifications, i.e., clothing and shoes are neat and clean.
  • Collaborates with team members and Leadership to meet the goals and objectives of the Department and Hospital.
  • Communicates in a respectful manner and in terms that are clear and concise.
  • Respects the cultural traditions of team members and customers.
  • Maintains competency in nutrition service software utilized for patient meal services.
  • Performs other duties as assigned

    Complies with all WellStar Health System policies, standards of work, and code of conduct.

    Required Minimum Education :

    High School Diploma General-Preferred or GED General-Preferred

    Required Minimum License(s) and Certification(s) :

    All certifications are required upon hire unless otherwise stated.

    Required Minimum Experience :

    Hospital food service experience and customer service experience Preferred

    Required Minimum Skills :

    Must exhibit outstanding interpersonal skills required to work well with others.

    Must be able to demonstrate basic knowledge of modified diets.

    Candidates must also possess adequate phone skills for interacting with our customers (internal and external) and perform duties in a very busy environment.

    The individual must be able to communicate and understand the English language, both written and orally.

    The candidate must be able to maintain a positive attitude in all customer / patient interactions.

    Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

    About Wellstar

    At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re PeopleCare.

    Wellstar is nationally recognized for our inclusive culture, exceptional doctors and team members, and personal, high-quality care. We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, three hospice facilities and two retirement villages. To learn more about how we care for the communities we serve, visit  wellstar.org.

    Mission, Vision and Values

  • Our Mission is to enhance the health and well-being of every person we serve.
  • Our Vision is to deliver world-class healthcare to every person, every time.
  • Our Values are to serve with compassion, pursue excellence and honor every voice.
  • Coverage at a Glance

    When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.

  • 11 hospitals
  • 2,729 licensed beds
  • 5 health parks
  • 20 urgent care locations
  • 329 medical offices
  • 11 cancer centers
  • 91 rehabilitation centers
  • 35 imaging centers
  • 3 hospice facilities
  • 2 retirement villages
  • 9 pediatric centers
  • 11 sleep labs
  • 7 wound care centers
  • 10 counties offering home health services
  • With more than 1 million patient visits in 2023, the Wellstar Health Parks in East Cobb, Acworth, Avalon, Cherokee and Vinings provided patients with seamless care and convenient access to primary care, specialists, outpatient procedures, pharmacy, urgent care, physical therapy and imaging—all at a single location. It’s part of our commitment to offer access to quality healthcare at the right time and place for our patients.

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