Demo

Patient Services Representative

Disability Solutions
Smyrna, TN Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/20/2025

Overview :

Pay : $17 - $19 / Hour

Cumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)!

The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always makes an excellent 1st impression by delivering an unsurpassed customer experience.

Schedule : Monday-Thursday 745am-5pm Friday 745am-1pm

Location : Smyrna , TN

Responsibilities :

Deliver excellent customer service

Check patients in and obtain all required documents

Collet co-payments and verify insurance coverage

Respond to patient billing or financial inquiries, directing to appropriate departments

Schedule and confirm patients appointments

Answer telephones and prepare new patient charts neatly and accurately

Scan documents and essential paperwork to the practice management system

Qualifications :

Insurance verification experience required

Dental office experience preferred

Bilingual preferred

What We Offer :

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide :

Medical and Vision Insurance : You're eligible starting the first month after you join.

Dental Coverage : Enjoy this benefit with $0 premium.

401(k) Plan with Company Match : We help you plan for your future with our matching program.

Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.

Employee Referral Program : Earn rewards for bringing talented individuals to our team.

Big savings, big perks : Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.

Pet Insurance : We understand the importance of furry family members too.

Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.

Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.

Who We Are :

Cumberland was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

INDCPDO

Salary : $17 - $19

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