What are the responsibilities and job description for the Retention Client Manager: Inside Sales position at Disability Solutions?
Telephonic Client Manager
Are you passionate about building strong customer relationships that drive growth? Do you enjoy collaborating with cross-functional teams to achieve common goals?
About the Role:
As a Telephonic Client Manager, you will be responsible for managing, protecting, and growing revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers, assessing their needs and creating a pipeline of new business opportunities and retention.
Responsibilities:
*Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
*Achieving and exceeding monthly sales and KPI targets where possible
*Accepting orders, closing sales, and maintaining customer records on CRM
*Recording sales prospecting activity in computer-based tracking systems
*Working with moderately complex territory assigned accounts, products, services, sales or account management processes
*Contacting clients with moderate authority and opportunity to set and negotiate service terms
*Continuing to build knowledge of business and market or account needs and requirements.
Requirements:
*Ability to adapt information and style to the audience
*Ability to develop competence by performing structured work assignments
*General understanding of sales methodology and proven track record in achieving sales quotas
*Bachelor's degree or equivalent experience
*Ability to apply broad knowledge of products and solutions
*Excellent experience in telesales and selling subscription products
We Offer:
*Flexible and remote working options to promote a healthy work/life balance
*Equal-opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
*Comprehensive health plan benefits
*Disability insurance
*Dependent care and commuter spending accounts
*Life and accident insurance
*Retirement benefits (salary investment plan/employer stock purchase plan)
*Modern family benefits, including adoption and surrogacy
Are you passionate about building strong customer relationships that drive growth? Do you enjoy collaborating with cross-functional teams to achieve common goals?
About the Role:
As a Telephonic Client Manager, you will be responsible for managing, protecting, and growing revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers, assessing their needs and creating a pipeline of new business opportunities and retention.
Responsibilities:
*Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
*Achieving and exceeding monthly sales and KPI targets where possible
*Accepting orders, closing sales, and maintaining customer records on CRM
*Recording sales prospecting activity in computer-based tracking systems
*Working with moderately complex territory assigned accounts, products, services, sales or account management processes
*Contacting clients with moderate authority and opportunity to set and negotiate service terms
*Continuing to build knowledge of business and market or account needs and requirements.
Requirements:
*Ability to adapt information and style to the audience
*Ability to develop competence by performing structured work assignments
*General understanding of sales methodology and proven track record in achieving sales quotas
*Bachelor's degree or equivalent experience
*Ability to apply broad knowledge of products and solutions
*Excellent experience in telesales and selling subscription products
We Offer:
*Flexible and remote working options to promote a healthy work/life balance
*Equal-opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
*Comprehensive health plan benefits
*Disability insurance
*Dependent care and commuter spending accounts
*Life and accident insurance
*Retirement benefits (salary investment plan/employer stock purchase plan)
*Modern family benefits, including adoption and surrogacy
