System Administrator - IT Support

About the Team
We are a dynamic team of professionals working together to deliver exceptional IT services to our clients. Our team is dedicated to advancing gender diversity within the technology sector and supporting greater representation of women in tech. We believe in fostering a culture of inclusivity, respect, and collaboration, where every individual can grow and contribute to our success. As a member of our team, you will have the opportunity to work with cross-functional teams, develop new skills, and take on new challenges. We offer a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about IT and want to make a meaningful contribution to our organization, we encourage you to apply for this exciting opportunity.

Responsibilities

• Managing the daily support of systems and products to detect changes in system responses or operations
• Providing analytical support for the development and enhancement of system interfaces and tools
• Sharing knowledge and providing assistance to teams and individuals to help them learn and adapt to new technologies
• Collaborating with cross-functional technical teams and vendors to provide prompt problem escalation and resolution
• Providing clear, timely communications when logging and coordinating issues using problem Management and Escalation procedures