Technical Training Professional

Job Overview

The role of a Legal Training Consultant at LexisNexis Legal & Professional involves becoming an expert on the use of our products and services. As a key member of our Small Law market team, you will provide education and support to legal professionals, driving preference and usage of our solutions. This is a hybrid role that requires weekly presence in our Miamisburg, Ohio office on Wednesday and Thursday.

About the Role

As a Legal Training Consultant, you will be responsible for providing high-quality consultation and lead generation to retain and grow revenue within assigned accounts and/or territory. You will build solid relationships with clients, understand their needs, and communicate credibly to provide guidance and education. The role involves assisting legal professionals with the use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the business.

Responsibilities

• Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products.
• Communicating credibly with customers to understand their challenges and provide guidance, education, and consultation to help improvement.
• Reaching out to customers via phone and email to uncover training and product needs.
• Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue.
• Collaborating with internal partners to drive preference and develop strategic account plans.
• Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business.
• Identifying and sharing upsell leads and opportunities with sales partners.