Compliance Officer II

The Disabled Persons Protection Commission (DPPC) is an independent agency of the Commonwealth. The mission of the Disabled Persons Protection Commission is to protect adults with disabilities from the abusive acts or omissions of their caregivers through investigation oversight, public awareness and prevention. The DPPC investigates allegations of abuse committed against adults with a disability between the ages of 18 to 59; oversees investigations conducted by other agencies and oversees the remediation of cases of abuse.

At the DPPC we value a diverse workforce and are committed to diversity, equity, and inclusion. We attract applicants who are passionate about the work we do and who are dedicated to upholding our mission.

The DPPC is seeking a qualified and motivated applicant to join our Investigation Team. In this role you will conduct abuse investigations consistent with M.G.L. c. 19C and 118 CMR, and the DPPC statute and regulations.

Duties and Responsibilities: (these duties are a general summary and not all inclusive)

• Conducting Adult Protective Service (APS) investigations consistent with DPPC statute and regulations
• Conducting interviews and collects physical/ documentary evidence as needed
• Following appropriate procedures for preserving evidence
• Verifying information obtained in order to establish accuracy and authenticity of facts
• Preparing investigation reports and making appropriate protective service recommendations
• Conferring with oversight officers regarding Protective Service Plans as required
• Coordinating with EOHHS agency staff, vendor staff, law enforcement officials and other state agency staff as needed in conducting investigations and in developing Protective Service Plans
• Making referrals to other agencies and professionals when necessary
• Performing other related duties including but not limited to maintaining records, attending meetings, preparing correspondence as required and assigned

Preferred Knowledge, Skills, and Abilities:

• Experience conducting protective service/abuse investigations
• Demonstrated ability to positively and effectively interact with individuals with disabilities
• Demonstrated ability to effectively interview victims of abuse with disabilities
• Knowledge of the dynamics and traumatizing impact of abuse on victims
• Knowledge of accepted protective service investigation practices and investigative report writing
• Knowledge of the service providing systems in place for persons with disabilities
• Ability to assess risk of abuse and to develop practical and effective plans to remedy identified risk
• Ability to work independently and to meet timelines
• Outstanding interpersonal skills and the ability to work effectively with a variety of people from diverse backgrounds
• Ability to travel throughout the Commonwealth
• Demonstrated ability to work effectively in a fast-paced and crisis-oriented environment
• Dedicated to ensuring that persons with disabilities are treated with dignity and respect

Required Qualifications:

• At least three (3) years of full-time or equivalent part-time experience in conducting protective service investigations in a human services environment

• A Bachelor’s degree in a related field may be used to substitute for two years of investigation experience

• Possession of a current and valid Motor Vehicle Operator's License
• Experience in clinical, disability, medical, law and/or law enforcement background preferred

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

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