Company Overview
DISCO Corporation consists of global affiliates with more than 4,400 employees across over 50 locations throughout 4 continents. With headquarter located in Tokyo, Japan, DISCO is a global leader in precision manufacturing equipment for the semiconductor, medical devices, and electronic component industries. DISCO Hi-Tec America, Inc. (DHA) – U.S.A.-affiliate of DISCO, headquartered in San Jose, California, is seeking applicants to join the Equipment Engineering / Field Service Engineering team as a Field Service Engineer in the Rio Rancho, NM area.
This position will require limited local travel between our office, located in Rio Rancho, NM and customer sites.
Overview Description
DHA is seeking a candidate with strong hands-on mechanical aptitude who demonstrates a passion for excellence and can thrive in a high-growth, fast-paced industry.
The chosen candidate should :
- Be self-motivated and have strong work ethics to complete tasks
- Adhere to stringent schedules
- Work independently and efficiently after adequate training
- Take initiative to seek guidance when undertaking unfamiliar challenges
- Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions
Key Responsibilities
After sufficient training, candidates will be able to :
Perform equipment installations, preventative maintenances, malfunction troubleshooting, along with various other services and repairs at customer sites on DISCO grinding, dicing, and laser equipmentTroubleshoot independently through rigorous electrical / mechanical procedural sequencesEfficiently document analytical steps and root causes for both internal team and customersBecome more familiar on how DISCO equipment are used in manufacturing process flows and associated performance characterization techniquesClosely interact with customers to maintain relationships by being a reliable support both on-site and off-site (via email / phone)Train customer’s personnel in servicing, maintenance, and operations of DISCO productsHandle various equipment elements including robotics, cameras, electrical motorcomponents, as well as using computer software.
Contribute in research and development of new equipment hardware, signalinstrumentations, and software systems
Participate and contribute to DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvementPerform other duties as assignedPhysical Requirements :
Candidates must be able to :
Lift and carry or otherwise move at least 30lbsPosition one-self to work on harder to reach areas on DISCO machinesTraveling to and from customer sites and officeWear personal protective gear for longer durations of timeQualifications :
We are looking for. . .
Desired Functional Knowledge
Candidates with :
A strong aptitude and repair skills toward electro / mechanical componentsKnowledge of common lab instrumentations like multi-meters, oscilloscopesKnowledge making, reading, and interpreting CAD drawings and electrical diagramsProficient knowledge of MS Office and Windows softwareGeneral computer programmingKnowledge of semiconductor processes, lasers fundamentals, or optics fundamentalsKnowledge of semiconductor industrial engineering and operationsLeadership - A leader who :
Is willing to lead peers in a cross-matrix fashion on projects in areas of technologydevelopment or organizational efficiency improvements
Acts as a resource for colleagues with less knowledge on any particular subject matter [general engineering principles, computer science etc.]Interpersonal Skills - A team player who :
Is a strong team contributor; helps build team consensus and prioritize team’s expectationsand needs to streamline project flow
Possesses clear, concise, and timely communication skillsIs able to maintain high self-motivation and persevere under pressureWill build upon DISCO’s culture that comprises a camaraderie across all social / cultural / geological separations to help build an inclusive work environmentIs personable and approachable as well-rounded professionalEducation and Experience
Bachelor of Science degree in any discipline is welcome2 - 4 years of applicable working experience is a plusMechanical hands on experience in the HVAC, Automotive, or a similar industry is beneficialDISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination.
Foreign Language and Other Background
Foreign language (Japanese, Spanish, or Chinese a plus)Highlight any military experiencesBenefits
Health Insurance (medical, dental, vision)Health Savings AccountLife Insurance14 Company Holidays Paid Time Off401(k) and 401(k) matchingReferral ProgramTuition SupportRelocation Assistance
