What are the responsibilities and job description for the Patient Care Coordinator (Pharmacy Call Center) position at Discount Drug Mart, Inc.?
Due to our rapid company growth, Discount Drug Mart is seeking multiple full-time, day shift, Patient Care Coordinators at our at our Closed Door Pharmacy Contact Center located in Avon Lake, OH.
We are seeking individuals with excellent customer service skills.
*NO NIGHTS, WEEKENDS, OR HOLIDAYS!*
The duties carried out includes:
- Performs order entry of prescriptions into the required pharmacy database
- Answering incoming phone calls and assist in contacting doctors and patients via fax or phone
- Completes third party insurance forms and other paperwork
- Checks in orders received from Discount Drug Mart and other vendors
- Follows Discount Drug Mart Contact Center etiquette when speaking with patients, customers, prescribers, and fellow employees
- Provides store support and trains new users on PioneerRx pharmacy software
Education, Experience, and Qualifications
- Must be 18 years of age or older
- Possess a high school diploma or equivalent.
- Successful passing of both an Ohio Bureau of Criminal Identification and Investigation (BCI&I) criminal records check and a Federal Bureau of Investigation (FBI) criminal records check
- Successfully register with the State Board of Pharmacy
- Pharmacy Technician Experience a plus
All positions must successfully pass a pre-employment Background Check, Drug Screen and FBI/BCI Fingerprint Background Check. The FBI/BIC test may cost as much as $60 but candidates will be reimbursed with the results are received and the hiring process is completed.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills required
- Demonstrate working knowledge and proficiency in the practices related to this position.
- Proficient interpersonal skills and the ability to interact well with all employee levels.
We offer an excellent benefits package, which includes:
- Medical, Dental & Vision Insurance
- Weekly Pay
- Company Paid Life Insurance
- Short-term disability
- 401(k) Plan with 5% match
- Employee Stock Ownership Plan (ESOP)
- Paid Vacation / Paid Holidays
- Employee Store Discounts
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you willing to undergo a background check and drug screen?
- Are you available to work Monday through Friday from 9am-6pm?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Avon Lake, OH 44012 (Required)
Work Location: In person
Salary : $14
