Business Systems Analyst II

Overview

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

Under general direction, develops data-oriented insights and solutions for business groups including but not limited to Talent Acquisition reporting, data analytics, and maintenance of key People Analytics metrics. Provides information-based, actionable solutions to enable enhanced business insights and support the Company’s strategic goals.

Essential Duties And Responsibilities

Talent Acquisition Reporting & Data Maintenance

• Weekly & Monthly Reporting:
• Generate and distribute key reports from iCIMS, including weekly Gauges reports by Region to track recruitment metrics and performance.
• Provide weekly fill rate reports at Store, Regional, and Overall levels.
• Maintain and circulate weekly Appcast Spend Reports by Region.
• Conduct monthly Appcast invoice validation for budget accuracy.
• Build and maintain candidate engagement reports (e.g., productivity, time to contact, time to schedule).
• Develop and maintain dashboards for critical recruitment metrics and operational insights.
• Conduct referral reporting and validation on a weekly and monthly basis.
• Perform cross-platform data integrity analyses, resolving inconsistencies.
• Provide event tracking and CRM reporting where applicable.
• Perform UTI verifications and ensure report accuracy across systems.
  

Reporting Evolution & Insights Development

• Advanced Reporting & Tableau Integration:
• Transition manual reports into advanced dashboards and automated insights using Tableau or other analytics tools.
• Develop and maintain dashboards integrating metrics such as Source of Hire, Source of Retention, Internal vs. External Hires, and Manager Effectiveness insights.
• Build metro-area market insights reports leveraging Indeed Analytics and other labor market data sources.
• Create Talent Pipeline Health reports by Source and Market, integrating CRM data for comprehensive tracking.
• Incorporate external data sources (e.g., RecruitMilitary) into Tableau dashboards for full recruitment channel visibility.
• Support development of the Corporate Dashboard, tracking talent acquisition, engagement, and retention KPIs.
  

Talent Acquisition Optimization

• Recruitment Analytics & Strategy:
• Measure recruitment metrics (e.g., time-to-hire, cost-per-hire, quality-of-hire) and recommend data-driven strategies to improve performance.
• Analyze sourcing channel effectiveness and provide insights to optimize recruitment efforts.
• Forecast talent demand, identify skill gaps, and recommend proactive hiring strategies.
• Track diversity metrics and promote inclusive hiring practices through insights-based recommendations.
• Provide job description optimization strategies backed by data insights to enhance candidate attraction.
  

Talent Market Insights & Voice of the Employee (VOE)

• Market & Competitive Analysis:
• Analyze labor market trends and competitor benchmarks to inform talent acquisition strategies.
• Benchmark organizational hiring metrics against industry standards for competitive recruitment positioning.
• Use external market data to identify hiring trends and influence decision-making.
  
  

• Sentiment Analysis & Engagement Insights:
• Apply natural language processing (NLP) techniques to open-text employee feedback for sentiment analysis.
• Partner with the VOE team to develop engagement strategies based on employee feedback.
• Track the effectiveness of employee engagement initiatives and suggest continuous improvements.
• Build communication, presentations, and report outs as needed to support VOE initiatives.
  

Program Support & General People Analytics

• Program Support & Dashboard Development:
• Support data collection and reporting needs for the VOE program and collaborate with store operations.
• Build dashboards for workforce insights, enabling leadership to access real-time analytics.
• Ensure data integrity across reporting tools while adhering to data privacy regulations (e.g., GDPR).
• Analyze and report on People Care program success, recommending enhancements for greater impact.
  

Qualifications

• 3 years of experience in business analysis, with a focus on Talent Acquisition, People Analytics, or related fields.
• Experience working with HRIS systems, recruitment tools, and analytics platforms (e.g., Power BI, Tableau, Google Analytics).
• Proficient in Excel and data manipulation; familiarity with statistical modeling and predictive analytics tools preferred.
• Experience in report development, dashboard creation, and familiarity with data visualization tools such as Tableau.
• Excellent analytical and problem-solving skills.
• Strong understanding of recruitment metrics, employee engagement, and retention strategies.
• Knowledge of predictive modeling, sentiment analysis, and natural language processing.
• Ability to communicate complex data insights clearly and effectively to non-technical stakeholders.
• Familiarity with data privacy compliance standards (e.g., GDPR).
• Ability to manage competing priorities and meet deadlines in a fast-paced, dynamic environment.
• Strong business acumen with a strategic mindset.
• Collaborative team player, able to work cross-functionally.
• Proactive, self-motivated, and able to manage multiple projects.
• Comfortable working in a fast-paced environment with evolving priorities.
  
  

Educational Requirements

• Bachelor’s degree in Business, Human Resources, Data Analytics, or a related field. An advanced degree is a plus.
• Professional certifications are a plus.
  
  

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.