What are the responsibilities and job description for the Wheel and Tire Technician position at Discount Tire?
Job Summary
The Wheel and Tire Technician at Discount Tire performs essential duties related to vehicle wheel and tire services, including installation, maintenance, repair, and replacement. This role involves working collaboratively with colleagues to ensure prompt and efficient service delivery while maintaining exceptional customer satisfaction levels.
Responsibilities
- Perform routine maintenance tasks, such as tire rotations, balancing, and inspections, as well as more complex repairs like tire mounting and dismounting, and wheel straightening.
- Participate in ongoing training and development programs to enhance technical knowledge and skills, with a focus on improving efficiency and safety standards.
- Provide expert advice and recommendations to customers regarding their vehicle's wheel and tire requirements, promoting upselling opportunities when applicable.
Requirements
- Previous experience in tire or wheel maintenance, preferably in a fast-paced retail setting, is highly valued.
- Possess strong technical aptitude, combined with good manual dexterity and fine motor skills for precision tasks.
- Demonstrate excellent communication skills to effectively engage with diverse customer base, providing personalized solutions and resolving issues efficiently.
Benefits
- Paid training and certification programs to ensure industry-leading skills and knowledge.
- Comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee assistance program.
- Opportunities for career advancement within the company, driven by performance-based promotions.
The Wheel and Tire Technician at Discount Tire performs essential duties related to vehicle wheel and tire services, including installation, maintenance, repair, and replacement. This role involves working collaboratively with colleagues to ensure prompt and efficient service delivery while maintaining exceptional customer satisfaction levels.
Responsibilities
- Perform routine maintenance tasks, such as tire rotations, balancing, and inspections, as well as more complex repairs like tire mounting and dismounting, and wheel straightening.
- Participate in ongoing training and development programs to enhance technical knowledge and skills, with a focus on improving efficiency and safety standards.
- Provide expert advice and recommendations to customers regarding their vehicle's wheel and tire requirements, promoting upselling opportunities when applicable.
Requirements
- Previous experience in tire or wheel maintenance, preferably in a fast-paced retail setting, is highly valued.
- Possess strong technical aptitude, combined with good manual dexterity and fine motor skills for precision tasks.
- Demonstrate excellent communication skills to effectively engage with diverse customer base, providing personalized solutions and resolving issues efficiently.
Benefits
- Paid training and certification programs to ensure industry-leading skills and knowledge.
- Comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee assistance program.
- Opportunities for career advancement within the company, driven by performance-based promotions.
