What are the responsibilities and job description for the Principal Operational Excellence - Portfolio Chief of Staff position at Discover Financial Services, Inc.?

Principal Operational Excellence - Portfolio Chief of Staff

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors : We Play to Win, We Get Better Every Day & We Succeed Together. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description : What You’ll Do

Sits on Portfolio Chief of Staff team, responsible for developing and implementing frameworks and processes to deliver flawless execution of high-value programs across Portfolio product families.
Partners with the Product Areas / Families to oversee the flow of work including intake, prioritization, tracking and reporting, to enable the business teams and leadership see progress, remove blockers, and make decisions needed to deliver value to the organization.
Works closely with cross-functional stakeholders including business technology, finance, analytics to deliver end-to-end program value.
Actively manages and escalates risks to support business in delivering key business goals.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

How You’ll Do It

Drive organizational engagement for high value initiatives, including but not limited to ensuring standards / processes are aligned to support goals.

Oversee planning of Initiatives from inception through implementation and ensure adherence to industry, technology and business processes and standards.

Partner with product and technology leaders to drive value-based prioritization through financial evaluation of investments, and approach to translate ideas into executable portfolios that align with vision and strategy.

Orchestrates workflows across teams and complex portfolios in a matrixed operating model to align on timing of delivery and ensure operational readiness, risk assessments, and training considerations have been made to enable utilization and go to market of products.

Provide transparency and insights to the work and value expected within the Portfolio.

Generates leadership-level reporting and scorecards to track progress against key milestones.

Qualifications You’ll Need

The Basics

Bachelors in Accounting, Business Administration and Management, Finance, Information Technology, Engineering or related.

6 years in Operations Management, Process Management, Technology, Lean / Six Sigma, Operations, Risk Management, Arts or related.

In lieu of education, 8 years Operations Management, Process Management, Risk Management or related.

Physical and Cognitive Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws :

Primarily remain in a stationary position.

No required movement about the work environment to complete the major responsibilities of the job.

Primarily performed indoors in an office setting.

Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Ability to communicate verbally; Ability to communicate in written form.

Bonus Points If You Have

Masters in Accounting, Business Administration and Management, Finance, Information Technology, Engineering or related.

Lean, Six Sigma, Agile.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline : The application window for this position is anticipated to close on Jan-12-2025. We encourage you to apply as soon as possible.

Compensation : The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package.

Benefits :

Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

What are you waiting for? Apply today!

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and / or to participate in an interview, please email HireAccommodation@discover.com.

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Principal Operational Excellence - Portfolio Chief of Staff

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