Senior Network Support & Billing Specialist

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors : We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description : What You’ll Do :

Responsible for overseeing the processing of billing exception items and processor related billing. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do it :

• Provides strategic and daily management of the resources that provide the PULSE fee billing outputs. Acts as the liaison between the Operations and Finance departments as required to manage PULSE fee billing, gateway billing, switch invoice billing, and fee reconcilement.
• Provides support as needed to internal and external audit entities related to the fee billing processing.
• Manages fee billing resources and processing related to the support of the process fee billing and daily funds, fees, and adjustment settlement.
• Provides processor billing system training and system documentation to operations resources in the form of webinars, training classes, and manual updates.
• Responsible for reviewing and obtaining appropriate sign-offs for all online fee change requests submitted by Sales. Processes and tracks all revenue share agreements and all special pricing as requested by sales.
• Responsible for reviewing daily ACH reports and processing any noted rejects. ACH Rejects must be coordinated with assigned Relationship Manager.
• Responsible for processing all VISA SRE rejects from the VISA daily interchange report.

Qualifications You’ll Need :

The Basics :

Bonus Points If You Have :

Physical and Cognitive Requirements :

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline : The application window for this position is anticipated to close on Dec-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation : The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits : We also offer a range of benefits and programs based on eligibility. These benefits include :

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and / or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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IN-OFFICE : HOUSTON, TEXAS

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