What are the responsibilities and job description for the Principal Risk Process Improvement position at Discover Financial Services?
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for implementing an integrated framework for managing risk through the discipline of "Knowing your Business." Primarily responsible for establishing standards and oversight for Process Leaders/Owners to truly know their processes, their risks, and the associated control environment. Develops requirements for executing Process Management within the risk management system-of-record. Promotes a process management mindset to support the effective management of risk. Enables prioritization of process management activity across business units through a risk-based lens. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
Identify existing process inventory and/or support documentation of process inventory. Provide complete and accurate information for foundational required data inputs. Ensure complete and accurate risk and control information. Support maintenance of process, risk and control inventory.
Develops relationships with key constituents necessary to deliver project results, including: internal team, cross-functional work team, project steering committee, and support functions.
Develops and communicates project schedules and tools. Leads updates and presentations.
Collaborates with team members to understand risk and business needs. Conducts analyses of current state, drive root-cause-analyses, develops insights, identify solutions, designs future states and delivers solutions with sustainable results.
Adherence and adoption of non-financial risk frameworks and methodologies, including metrics and formalized governance routines to monitor operating effectiveness.
Qualifications You'll Need
The Basics:
Bachelor's degree in Business Administration and Management, Engineering, Finance.
6 years of experience in process improvement in business operations, industrial engineering; internal/in-house or consulting or operational support capacity, or related with some experience in financial services and/or consumer-centric fields.
4 years of experience planning/executing cross-functional projects.
In Lieu of Education, 8 years of process improvement in business operations, industrial engineering; internal/in-house or consulting or operational support capacity, or related with some experience in
financial services and/or consumer-centric fields.
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
Primarily remain in a stationary position.
No required movement about the work environment to complete the major responsibilities of the job.
Primarily performed indoors in an office setting.
Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Bonus Points If You Have:
Master's degree in Business Administration and Management.
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline: The application window for this position is anticipated to close on Apr-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for implementing an integrated framework for managing risk through the discipline of "Knowing your Business." Primarily responsible for establishing standards and oversight for Process Leaders/Owners to truly know their processes, their risks, and the associated control environment. Develops requirements for executing Process Management within the risk management system-of-record. Promotes a process management mindset to support the effective management of risk. Enables prioritization of process management activity across business units through a risk-based lens. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You'll Do It
Identify existing process inventory and/or support documentation of process inventory. Provide complete and accurate information for foundational required data inputs. Ensure complete and accurate risk and control information. Support maintenance of process, risk and control inventory.
Develops relationships with key constituents necessary to deliver project results, including: internal team, cross-functional work team, project steering committee, and support functions.
Develops and communicates project schedules and tools. Leads updates and presentations.
Collaborates with team members to understand risk and business needs. Conducts analyses of current state, drive root-cause-analyses, develops insights, identify solutions, designs future states and delivers solutions with sustainable results.
Adherence and adoption of non-financial risk frameworks and methodologies, including metrics and formalized governance routines to monitor operating effectiveness.
Qualifications You'll Need
The Basics:
Bachelor's degree in Business Administration and Management, Engineering, Finance.
6 years of experience in process improvement in business operations, industrial engineering; internal/in-house or consulting or operational support capacity, or related with some experience in financial services and/or consumer-centric fields.
4 years of experience planning/executing cross-functional projects.
In Lieu of Education, 8 years of process improvement in business operations, industrial engineering; internal/in-house or consulting or operational support capacity, or related with some experience in
financial services and/or consumer-centric fields.
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
Primarily remain in a stationary position.
No required movement about the work environment to complete the major responsibilities of the job.
Primarily performed indoors in an office setting.
Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Bonus Points If You Have:
Master's degree in Business Administration and Management.
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline: The application window for this position is anticipated to close on Apr-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
