What are the responsibilities and job description for the Sales Support Specialist position at Discovery Cube?
Come join the fun and make a difference with Discovery Cube! For almost 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today!
Position :
Discovery Cube invites you to join our outstanding team! We are looking for a Sales Support Specialist who is passionate about providing exceptional guest service, sales-focused, task-oriented, and capable of solving problems.
Responsibilities :
The Sales Support Specialist will handle inbound guest service calls, respond to website inquiries, support online bookings for admissions, events and our educational programs, and assist with various sales initiatives and tasks. Additional responsibilities include navigating multiple systems at once, effectively articulating and selling our products, and organizing and executing various sales-related tasks. This role requires a self-starter who learns quickly, possesses excellent guest service skills, can multi-task, and thrives in a fast-paced environment.
Qualifications :
- Some college coursework or a Bachelor's degree is a plus
- Minimum 2 years experience in Guest Services or Sales; Hospitality or Theme park experience is a plus
- Ability to work in a fast-paced, team-oriented environment
- Exceptional attention to detail and multi-tasking
- A consummate professional with a positive attitude
- Proficient in Microsoft Office- Excel, Outlook, Word, PowerPoint
- Galaxy Reservation System experience preferred
- Excellent verbal, written and listening skills
- Ability to work independently and part of a team
- Strong customer service orientation with a positive and professional demeanor
- Full- time, including weekends
What's In It For You :
Pay Range for this position is : $18 per hour
Compensation
Compensation
18-$18 USD
Discovery Cube provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $18
