Imagination Facilitator

Job description

About us

We are located in the beautiful downtown Salt Lake City conveniently located on the UTA Trax. We are customer-centric, fun and inclusive. We are looking for individuals who can work part time during our open hours, which are 10AM - 6PM on everyday except Tuesday. Occasionally help will be needed with after hours events.

Our work environment includes:

· On-the-job training

· Growth opportunities

· Free Children's Museum Membership

Title: Imagination Facilitator

Reports to: Operations Manager

Summary: Facilitators provide daily staffing of museum exhibits, admissions desk, programs, and special events. This position is central to ensuring a highly interactive and educational learning experience for our diverse museum visitors, the primary audience being young children and their families.

Employment Classification:

Part-Time, FLSA Non-Exempt Status.

Salary: $14.00 hourly, a typical work schedule will include weekdays, weekends, evenings, and holidays. Estimated 15-30 hours a week to be determined by museum needs. Differential pay is offered for weekend shifts.

Areas of Responsibility:

· Provide physical and verbal cues that let the visitor know we are approachable and knowledgeable about the museum while providing attentive and excellent customer service.

· Model positive, educational, creative, and respectful ways to interact with children and their caregivers through play.

· Facilitate scheduled programming or exhibit-based activities that engage children and parents/caregivers, as assigned

· Support and mentor new facilitators and volunteers.

· Assist with school groups, special events, and other assignments on an as-needed basis.

· Reset, restock, and maintain cleanliness of exhibits throughout the day.

· Communicate museum policies to visitors and monitor visitors for safety and rule compliance.

· Self-motivated to work quickly, efficiently, and safely.

· Provide tours, including offering information about current and upcoming events, and programming.

· Ensure that the admissions process is friendly, efficient, accurate, and informative.

· Maintain and reconcile a cash drawer while providing a fast and gracious POS (point of sale) experience.

· Deliver PA announcements, answer phone calls, keep Lost and Found logs, and other tasks as assigned.

· Act as a point-of-contact in emergency situations (evacuations, lost child/adult, medical emergencies) when at the admissions desk.

· Other tasks as assigned.

Qualifications:

· Must be at least 16 years old and can work independently. Some college experience preferred but not required, with a concentration in Education, Child Development, Museum Studies, Social Sciences, or related field.

· Demonstrated interest and ability in working with children and families from diverse backgrounds.

· Ideal candidate must be a dynamic facilitator, enthusiastic, outgoing, energetic, and willing to play and interact with museum visitors.

· Previous customer service and POS (Point of Sales) operations experience preferred.

· Excellent communication skills.

· Stamina and physical endurance to be on the museum floor most of the day while maintaining quality interaction with museum guests.

· Ability to take direction well and work without constant supervision; ability to work well within a team.

· Enthusiasm for learning and mastering new skills on an ongoing basis

· Bilingual skills a plus.

Working Conditions:

· Ability to cope with the stress of a fast-paced work environment and to meet stringent deadlines for completing tasks.

· Ability to walk, stand, and sit (including on the floor) for extended periods while maintaining alertness.

· Must be able to lift and carry supplies weighing at least 30 pounds.

· Position requires bending, leaning, kneeling, twisting, and walking.

· Ability to speak concisely and effectively communicate needs.

· Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.

· Ability to work weekends, including Sundays.

Job Type: Part-time

Salary: $14.00 per hour

Schedule:

· Weekday morning shifts

· Weekend availability

Ability to commute/relocate:

· Salt Lake City, UT 84101: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 29 per week

Schedule:

• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Salt Lake City, UT 84101 (Required)

Work Location: In person

Salary : $14