What are the responsibilities and job description for the Ladies Locker Room Attendant position at Discovery Land Company?
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to apply internally.This role will be located at one of Discovery Land Company’s locations: The Madison Club, set in La Quinta, California.
The Madison Club is seeking a Spa & Locker Room Attendant to join the Wellness Department.
The Spa & Locker Room Attendant will be a key contributor to creating a warm environment in our Spa and Wellness Facilities. The Spa & Locker Room Attendant will welcome members and guests to the Spa & Ladies Locker room and assist them with the transition of their services, informing them of products and services available. The Spa & Locker room Attendant will be responsible for maintaining the cleanliness of the Spa and Wellness areas, and help with general Spa operations. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
Key Responsibilities
- Member Interactions
- Greet members with a warm, friendly and sincere welcome upon arrival.
- Educate members about products or services that can complement the treatment.
- Provide members with a thorough and knowledgeable understanding of spa, salon and fitness services, and provide details of products or services that can complement the treatment.
- Actively promote the Wellness Program, treatments, retail, and available promotions.
- Provide anticipatory service to members while they are visiting, including asking if they are interested in any beverage and or snack offering.
- Listens and addresses member requests and responds with appropriate action and provides accurate information.
- Demonstrate the highest levels of respect, sensitivity and concern for members needs and issues in a professional and pleasant manner.
- Spa Operations
- Assists with daily set up of food and beverage items and equipment, and replenishing Spa and Ladies Locker room pantry and snack display.
- Maintain a clean and orderly presentation of all items.
- Communicate with the Spa Manager regarding low inventory.
- Communicates any maintenance/general cleanliness issues to the Spa Manager.
- Spa Cleanliness
- Conduct daily checklist of cleaning and inspection, noting inconsistencies and accuracies and communicating to the Spa Manager.
- Responsible for preparing rooms for treatments.
- Pick-up and return loose equipment to designated area throughout the day. Empty trashcans and dispose bulk garbage in designated bins throughout the day.
- Clean and maintain all fixtures, woodwork, walls, and windows, as well as additional parking lot cleanup, as needed.
- Vacuum daily and as needed throughout the day, moving furniture and equipment, as needed to insure thoroughness.
- Dispose of all soiled laundry in designated bins throughout the day.
- Thoroughly clean sinks, mirrors, glass, countertops, walls, vents, windowsills, equipment, and floors throughout the spa/fitness center.
- Maintain safety, sanitation, and disinfection standards in compliance with, or exceeding, State and OSHA requirements, and DLC SOPs and guidelines.
- Other Tasks as assigned.
Qualifications
- High School diploma or GED equivalent required. Additional degrees and certifications preferred.
- Prior experience in luxury resorts, spas, or private clubs, preferred.
- Detail oriented with the ability to multi-task and work well alone.
- Outstanding people skills and a warm, friendly personality.
- Knowledge and understanding of all spa services and operations.
Additional Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
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Benefits
About Us
- Hourly Wage Range: $16.00 - $20.00
- Medical, Dental, and Vision Benefits (Full-Time Only)
- 401k Contribution
- Paid Time Off and Paid Holidays (Full-Time Only)
- Employee Meals, Referral Incentives, and Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
About Us
Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit:
https://madisonclubca.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.
Salary : $16 - $20
