Lead Care Manager role includes providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment and assisting with the orientation and training of new Care Managers.  Additional duties related to daily assignments, schedules and stock.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

• Responsible for a designated group of residents during the shift; knows where the residents are, and physically checks on them throughout the shift.
• Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities.
• Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs.
• Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms.
• Helps residents maintain independence, promote dignity and physical safety of each resident.
• Actively participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming).
• Engages residents in life skills and other life enrichment activities.
• Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite.
• Maintains cleanliness of resident’s room.
• Responds to security system and resident call bells promptly and immediately.
• Greets and assists all internal and external customers, guests, family members, residents, vendors and team members.
• Communicates with families and is a resource as needed.
• Does resident laundry as assigned and needed.
• Maintains inventory and resident charges as per policy.
• Assists with the orientation and training of new Team Members.
• Other duties as assigned.
• Certified Nurse’s Aid certification preferred.
• High School diploma/GED.
• Must be 18 years of age.
• Previous experience working with seniors preferred.
• Language Ability:
• Mathematical Skills:
• Cognitive Demands:
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Competencies:
  • Must demonstrate an interest in working with a senior population.
• Works primarily indoors in a climate controlled setting.
• Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases. 
• Possible exposure to unpleasant odors.
• Possible exposure to chemicals as identified in the MSDS Manual.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

Knowledge, Skills and Abilities:

• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence.

• Ability to add and subtract. 

• Interacts with guests, residents and staff in a courteous and friendly manner.
• Responds promptly to resident needs.

ENVIRONMENTAL ADAPTABILITY

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member  is occasionally required to stoop, kneel, crouch, or crawl. The Team Member must regularly lift and /or move up to 50 pounds independently and up to 200 pounds with assistance of a second Team Member.  Must be able to push up to 350 lb. (wheelchair).  Specific vision abilities required by this job include close vision and distance vision.