What are the responsibilities and job description for the FOH Manager - Heights position at Dish Society?
Front of House Leader
Open Availability Required
Hey there!
We’re Dish Society — a fine fast casual restaurant serving up chef-driven dishes with locally sourced ingredients, craft coffee, and a full bar program. We’re all about good food, good vibes, and even better people. From breakfast to our award-winning brunch, we take pride in creating memorable guest experiences and a strong internal culture.
We’re looking for Front of House Leaders who are passionate about hospitality, thrive in fast-paced environments, and know how to lead with heart and hustle. You’ll support the day-to-day operations of the restaurant, help develop team members and set the tone for what excellent service looks like.
What You’ll Do:
Lead your shift with confidence — supporting both FOH and BOH teams to ensure smooth operations from open to close
Be the connective tissue between the front and back of house: communicating needs, pacing, and priorities throughout the shift
Jump into all areas of the floor: greeting guests, running food, making drinks, and handling guest concerns with care
Act as a resource for the kitchen team by anticipating needs, watching ticket times, and helping manage expo.
Support guest service in real time — checking in with tables, resolving issues, and maintaining hospitality standards
Coach and support team members with in-the-moment feedback and guidance
Monitor the overall shift vibe: guest flow, timing, staff positioning, cleanliness, and energy
Maintain a clean, organized, and welcoming environment
Keep an eye on flow, pacing, and details during peak periods
Support open/close procedures and ensure proper shift handoffs
Job Requirements:
Experience & Availability
Must be 18 years or older
Previous leadership or supervisory experience strongly preferred
Must have open availability, including nights, weekends, and holidays
Skills & Knowledge
Comfortable with POS systems, cash handling, and basic reconciliation
Knows how to deliver warm, authentic hospitality and coach others to do the same
Familiar with shift management procedures (open/close, floor planning, team positioning)
Great communicator with a guest-first mindset
Skilled at motivating and guiding a team through high-volume service
Leadership & Teamwork
Leads by example — you show up ready, engaged, and all-in
Can juggle tasks without losing sight of the details
Comfortable giving feedback and helping team members grow
Works collaboratively with both FOH and BOH to ensure a smooth shift
Takes direction from leadership while actively contributing ideas and energy
Physical & Certification Requirements
Able to stand and walk for extended periods
Able to lift up to 25 lbs when needed
Must have or be able to obtain:
Food Manager Certification (prior to training completion)
TABC Certification (prior to hire)
Other Things We Love
Conflict resolution skills and the ability to stay calm under pressure
A passion for hospitality and service that shows in every interaction
High attention to cleanliness, organization, and presentation
A positive, “let’s solve it” attitude that helps the team win
Note: This job description is not all-inclusive. You may be asked to help with other responsibilities as needed to support the restaurant and team.
Why Dish Society?
We’re not just building restaurants — we’re building a community. Our team members cross-train in multiple roles, grow into leadership, and help shape the guest experience in a way that feels both rewarding and impactful. We believe in hustle and heart, development and fun, sustainability and innovation.
If you’re looking for more than just a J-O-B and want to be part of a brand that’s growing across Texas and beyond — we’d love to meet you.
