What are the responsibilities and job description for the Client Engagement Officer (Hiring Immediately) position at DISH?

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

What’s In It For You?

Career Growth : Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance!
Uncapped Commission : While first year on-target earning is $68,000, our top performers make well over six figures annually!
Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
Comprehensive Benefits : Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
Exclusive Perks : Complimentary DISH TV programming valued at $114.99 / month, plus discounts on Sling TV and Boost Mobile phone plans
Financial Security : 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
Continued Education : Tuition Reimbursement to support your career development

Application Process Overview :

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!

Job Duties and Responsibilities

What You’ll Be Doing :

Successfully position and sell DISH and Boost Mobile products and services to new and existing customers

Assess each customer’s needs and offer the best valued solution

Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals

Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry

Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages

Provide excellent customer service to build and maintain customer relationships

Our Paid Training Program Offers You :

Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role

Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing

Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

Competitive Spirit : The drive and determination to succeed, compete with peers, and achieve sales targets

Growth Mindset : The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally

Customer Focus : Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall

Salary : $68,000

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Client Engagement Officer (Hiring Immediately)

What are the responsibilities and job description for the Client Engagement Officer (Hiring Immediately) position at DISH?

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