What are the responsibilities and job description for the Customer Success Specialist position at DISH?
Company Overview
DISH is a leading provider of innovative connectivity solutions, redefining the future of entertainment and communication. With over 40 years of experience, we have established ourselves as a trusted brand, offering a range of services including satellite television, live-streaming, on-demand programming, smart home installation, mobile plans, and products.
Sales Opportunity
As a Retention Executive, you will play a key role in driving sales growth by selling the value of DISH's products and services to existing and new customers. You will work closely with our award-winning Inside Sales & Retention team to develop and execute sales strategies, leveraging your excellent customer service skills and product knowledge to drive revenue growth.
About the Role
- You will be responsible for positioning and selling DISH and Boost Mobile products and services to new and existing customers.
- You will assess each customer's needs and offer the best-valued solution, providing exceptional customer service and building trust with clients.
- You will manage your time effectively, navigating systems, handling real-time data entry, and maintaining an in-depth knowledge of our product and service offerings.
- You will provide excellent customer service, resolving issues and building long-term relationships with customers.
