What are the responsibilities and job description for the Sales Agent position at DISH?
Company Overview
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Department Summary
We are seeking highly motivated individuals to join our award-winning Inside Sales & Retention team. This team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling
What You'll Be Doing:
Our Paid Training Program Offers You:
Skills, Experience and Requirements:
Salary Ranges: Compensation: $20.50/Hour - $34.87/Hour
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Department Summary
We are seeking highly motivated individuals to join our award-winning Inside Sales & Retention team. This team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling
What You'll Be Doing:
- SUCCESSFULLY POSITION AND SELL DISH AND BOOST MOBILE PRODUCTS AND SERVICES TO NEW AND EXISTING CUSTOMERS
- ASSESS EACH CUSTOMER'S NEEDS AND OFFER THE BEST VALUED SOLUTION
- DEMONSTRATE THE ABILITY AND RESILIENCE TO BOUNCE BACK FROM CHALLENGING CALLS AND MAINTAIN YOUR FOCUS ON LARGER GOALS
- EFFECTIVELY MANAGE YOUR TIME WHILE ENGAGING WITH CUSTOMERS, NAVIGATING SYSTEMS, AND HANDLING REAL-TIME DATA ENTRY
- MAINTAIN AN IN-DEPTH KNOWLEDGE OF OUR PRODUCT AND SERVICE OFFERINGS, PROMOTIONS, AND COMPETITIVE ADVANTAGES
- PROVIDE EXCELLENT CUSTOMER SERVICE TO BUILD AND MAINTAIN CUSTOMER RELATIONSHIPS
Our Paid Training Program Offers You:
- IMMERSIVE TRAINING WITH COMPUTER-BASED MODULES, INSTRUCTOR-LED SESSIONS, HANDS-ON ACTIVITIES, ROLE-PLAY, AND CALL SHADOWING
- ROBUST MENTORSHIP PROGRAM TO SUPPORT NEW HIRE ONBOARDING
Skills, Experience and Requirements:
- COMPETITIVE SPIRIT: THE DRIVE AND DETERMINATION TO SUCCEED, COMPETE WITH PEERS, AND ACHIEVE SALES TARGETS
- GROWTH MINDSET: THE WILLINGNESS TO ACTIVELY SEEK, RECEIVE, AND APPLY NEW SKILLS AND CONSTRUCTIVE FEEDBACK TO IMPROVE PERFORMANCE AND GROW PROFESSIONALLY
- CUSTOMER FOCUS: EFFECTIVELY ENGAGE WITH CUSTOMERS, UNDERSTAND THEIR NEEDS, RESOLVE ISSUES, AND BUILD TRUSTING RELATIONSHIPS THAT CONTRIBUTE TO OVERALL SALES SUCCESS
- DEPENDABILITY: CONSISTENTLY MEET COMMITMENTS, MAINTAIN RELIABILITY, AND UPHOLD HIGH STANDARDS OF ACCOUNTABILITY
- INTEGRITY: ADHERES TO ETHICAL STANDARDS, HONESTY, AND TRANSPARENCY IN ALL INTERACTIONS
- PERSUASION: INFLUENCE OTHERS' DECISIONS AND ACTIONS THROUGH CLEAR COMMUNICATION, COMPELLING ARGUMENTS, AND THE EFFECTIVE DEMONSTRATION OF VALUE
- COMMUNICATION: EXCELLENT VERBAL COMMUNICATION AND LISTENING SKILLS; ABILITY TO BUILD RAPPORT QUICKLY OVER THE PHONE
- REQUIREMENTS: HIGH SCHOOL DIPLOMA OR GED; ABILITY TO WORK FULL-TIME ON-SITE; FLEXIBLE TO WORK SHIFTS THAT MIGHT INCLUDE EVENINGS, WEEKENDS, OR HOLIDAYS; SMARTPHONE OR DEVICE WITH ACTIVE NETWORK CONNECTION; PRE-EMPLOYMENT SCREEN
Salary Ranges: Compensation: $20.50/Hour - $34.87/Hour
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Salary : $21 - $35
