What are the responsibilities and job description for the Technical Support Engineer position at DISH?
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off : in 2023, DISH earned the J.D. Power award for being #1 in Customer Satisfaction for the sixth year in a row.
Job Duties and Responsibilities
What’s in it for you?
- Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
- Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year!
- Paid training, paid time off & paid holidays
- 4-day work week with opportunities to work overtime
- Medical, Dental, Vision and Life Insurance packages and Health Savings Account
- Free DISH TV programming at a value of $114.99 / month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
- 401(K) with company match & Employee stock purchasing program (ESPP)
- Tuition Reimbursement
- DISH-supplied van, tools, and uniforms
Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
What will you be doing?
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
Skills, Experience and Requirements
All technicians must have :
Salary Ranges
Compensation : $24.50 / Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.
Salary : $25
