Case Management Coordinator

Position: Part-time (20-25 hours per week, with potential for growth)

Reports to: Executive Director

Work Type: Hybrid (min 50% in-office, flexible hours)

PTO: 2 weeks

Provided Equipment: Dismas Laptop

Hourly Pay Range: $18.00-$24.00 per hour starting

Key Responsibilities:

1. Prepare and Process Resident Applications:

• Review applications for completion, assess eligibility using the intake checklist, and forward organized files with notes to the Executive Director for next steps.

2. Resident Phases Oversight:

• Oversee the case management process across all resident phases, ensuring appropriate progression and support for residents.

3. Supervision:

• Manage and train case manager(s), primarily work-study students and interns studying social work, criminal justice, or related fields.

4. Communication:

• Serve as the primary point of contact for parole/probation officers and external service providers such as Oaklawn.
• Report trends and issues to the Executive Director as needed.

5. Random Drug Screens:

• Schedule and oversee bi-monthly random drug screenings for residents, conducting repeat screens when necessary.

6. Resident Support:

• Provide one-on-one support for residents with more intensive needs, such as creating savings plans, applying for FAFSA, or addressing unresolved issues from interns.

7. Data & Reporting:

• Audit case notes and tracking in AirTable, draft reports to the courts, and ensure accurate record-keeping for resident progress and compliance.

8. Program Development:

• Assist with case management program development, ensuring residents meet recovery goals and maintain family and legal connections.

9. Weekly Collaboration:

• Meet regularly with other staff to discuss resident needs and make appropriate referrals for job placements, external resources, and support services.

10. Committee Support:

• Attend monthly review committee meetings to share resident progress and concerns, and participate in vetting resident applications.

11. Weekly Family Dinner:

• Attend at least one family dinner per week (6:15-7:15 PM, Mon-Thu) to engage with residents and support community-building efforts.

Qualifications:

• Experience in case management or social work.
• Strong organizational skills and attention to detail.
• Familiarity with justice reform, restorative justice, or transformative justice approaches.
• Ability to communicate effectively and professionally with external service providers.
• High level of integrity and commitment to progressive justice practices.

Preferred Qualifications:

• Certified Peer Recovery Coach
• Bilingual in Spanish and English
• Lived experience in recovery and/or justice involvement (minimum one-year recovery and one year since being off of supervision)
• Some formal education in case management, social work, or justice

EEO Statement: It is Dismas House of Indiana's policy to be an equal opportunity employer, and to recruit, hire, train, and promote at all levels the most qualified applicants without regard for race, national origin, age, religion, gender, transgender/transsexual identity, sexual orientation, marital status, HIV status, economic class, educational background, physical or mental disability, medical condition, status as a veteran, or past convictions or incarceration. (These factors shall be known collectively as Status Factors.) All employment decisions will be made on the basis of individual qualifications as related to the requirements of a particular job position. All other personnel decisions, such as compensation, benefits, layoffs, recall, staff development, and training will be administered without regard to any Status Factors listed above.