What are the responsibilities and job description for the Sales Manager, Storyliving by Disney position at Disney Experiences?
The Disney Signature Experiences Emerging Businesses Team champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ is one of the first projects of the Emerging Businesses Team. Cotino™, a Storyliving by Disney™ community, is being built in the heart of the Greater Palm Springs area. The Sales Manager will lead and manage the sales team to drive operational excellence and revenue. You will be accountable for all sales tasks, both administrative and operating relating to the Cotino Sales Team. You will be an integral part of the overall day-to-day Operations.
This position is based in Palm Springs, California.
You will report directly to the Cotino Sales Director
You Will:
Serve as the primary liaison between the sales team and the home builder, ensuring alignment across all aspects of the master-planned community, including structural options, pricing updates, and design/option sessions that support a seamless homebuying experience.
Lead and develop a team of Cast Members responsible for selling homes located in the Cotino community to prospective buyers.
Ensure partnership between Sales Agent and Experience Advisor Cast Members to provide a seamless and class-leading buyer experience.
Achieve and exceed sales performance metrics for the Cotino site by leading, coaching, and motivating a team of sales professionals.
Support the development of sales, marketing, and promotional tactics designed to increase prospective leads and buyers.
Ensure the sales process achieves Disney brand standards, providing quality guest service through extensive knowledge of sales procedures and methodologies.
Work with internal and external partners to create an inclusive environment for the local Realtor community.
Provide input and host daily and weekly meetings to update the team on sales metrics and contract status.
Proven experience in sales operations as a Salesforce subject matter authority with proficiency in creating reports, optimizing processes, configuration, training new hires, and leading dashboards
Assist in creating, updating, and delivering training, documentation, processes, and practices needed to support the Sales Agents.
Identify standard methodologies to share with Cast Members, with an emphasis on continuous improvement and consistency in sales process and operations
Run daily operations as it pertains to scheduling, attendance, and Cast support
Ensure data quality across the entire sales channel by performing audits
Work with teams to identify areas for optimization through process improvements and tools and complete projects to improve revenue team efficiency
Collaborate cross-functionally to find solutions to technology challenges, gaps, or deficiencies
Support miscellaneous projects as needed
You Will Have:
Valid California real estate license and a valid State Driver’s License.
5 years of real estate or comparable sales experience, preferably within upscale, master-planned communities
Experience as a leader in an Operations or Sales environment
Knowledge of the California Real Estate market and California Real Estate law.
Capability to recognize, retain, and invest in the development of talent and satisfaction of the team by inspiring, increasing engagement, and promoting collaboration
Commitment to diversity and encouraging an inclusive work environment that supports workforce diversity and diverse perspectives
Availability to work any day of the week, including weekends, holidays, and nights
Experience handling confidential information
Proficiency in a CRM i.e. Salesforce, basic computer functions necessary to operate in a Windows environment, and other technologies
Demonstrated strong organizational and problem-solving skills with attention to detail
Preferred Qualifications
3 years leading a team of Sales Agents
Required Education
High School Diploma or equivalent
Preferred Education
Bachelor’s Degree
Additional Information:
Disney offers a comprehensive rewards package, including health and savings benefits, educational opportunities, and unique extras that contribute to a fulfilling life. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
About The Walt Disney Company:
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. We encourage diversity in the workplace, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. At Disney, we value a culture where ideas from everyone help us grow, innovate, and remain relevant in a rapidly changing world.
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The hiring range for this position in Palm Springs, CA is $94,200.00 to $126,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Salary : $94,200 - $126,200
