What are the responsibilities and job description for the Trainer position at Dispute Resolution Center of Thurston County?
Job Summary
The DRC is seeking a Trainer to support its mission of empowering individuals through conflict resolution services and training. This role involves leading and co-facilitating training, developing curriculum based on adult learning theory, and providing training and coaching to community members, volunteer mediators, and staff.
Application Process:
Submit a cover letter, resume, and three references
to: Dispute Resolution Center of Thurston County
Attn: Leah Reitema, Training Manager
PO Box 6184, Olympia, WA 98507
Applications can also be submitted via Indeed or by email to TrainingTeam@mediatethurston.org.
Application Deadline: Monday, April 7th
**Incomplete applications will not be reviewed.**
Duties & Responsibilities
Training and Facilitation
- Organizes, leads, and co-leads DRC trainings (in-person and online) assigned by the Training Manager according to adult learning theory, and provides a high-impact, interactive environment.
- Collaborates with the training team to support the development and maintenance of training curricula and solutions.
- Selects and develops teaching aids such as training manuals, reference tools, activities and exercises.
- Supports trainee understanding by recognizing when a group or individual is lost and needs more attention, and provides exercises, activities and visual aids.
- Provides feedback and coaching as part of the learning experience
- Assist with presenting, coaching, and demonstrating at in-person and online trainings.
- Lead facilitations and/or support facilitations as needed.
Training Coordination and Support
- Contributes training support, including training tech, space management, materials preparation, volunteer scheduling, and training calendar scheduling, in collaboration with the Training Manager.
- Monitors contracts for custom training clients and works in collaboration with the training team, executive director, and business manager to steer contracts through to completion.
- Communicates and coordinates potential training with clients and participants.
- Responds to client inquiries, consults with clients/participants on training needs via intakes for assigned trainings.
- Communicates effectively and proactively with subject matter experts, business partners, and design team.
- Coordinates training participant registration lists, confirmation notices, and post training communications to clients for assigned training.
- Maintains training files for assigned training (e.g., agendas, participant lists).
Team Membership
- Participate in staff meetings, collaborative decision-making, goal setting, and organization representation.
- Ensure that essential role functions are documented clear for role coverage and succession planning.
- Track and report on operations plan goals relevant to the position.\
EDUCATION & EXPERIENCE
- Three years of education or work experience in training with increasing responsibility at public, non-profit or private sector organizations. Education and experience requirements may be met through formal education, work experience or other training or certification.
- 40-hour professional mediation training; may be completed after hire.
DESIRED EXPERIENCE
- Understanding and commitment to the philosophy and mission of the DRC.
- Experience with training, teaching, or large group facilitation.
- Certified Mediator with experience; this may be volunteer or paid experience.
ESSENTIAL SKILLS AND ABILITIES
- Familiarity with curriculum design using adult learning theory.
- Outstanding public speaking and group facilitation skills.
- Strong verbal and written communication skills and strong conflict resolution skills.
- Strong project management skills including the ability to plan, manage time, and multitask effectively.
- Strong computer literacy, including online video conferencing, Microsoft Office Suite (Word, Power Point, Excel) and cloud-based file sharing.
- Creative and effective decision-making and problem-solving skills.
- Ability to build and lead collaborative training teams and work effectively with people from diverse backgrounds.
- Willingness to work a flexible work schedule including some weekend and evening work.
- Understanding and commitment to the mission and service goals of the DRC.
To view complete job description, visit https://www.mediatethurston.org/job-opportunities.html
OR trainer_-_job_description.pdf