What are the responsibilities and job description for the Personal Lines Account Manager position at DiStefano Insurance Services, Inc.?
Personal Lines Account Manager
DiStefano Insurance – Canal Fulton, OH | Hybrid (In-Office & Remote)
Position Summary:
At DiStefano Insurance, we’re proud to be one of the leading independent insurance agencies in the area, with a history of integrity and exceptional service dating back to 1931. Our team is growing, and we’re looking for a talented Personal Lines Account Manager to join our dynamic and forward-thinking organization.
The Personal Lines Account Manager is responsible for servicing an existing client base while working closely with other insurance team members to maintain customer relationships. This position offers a base salary with bonuses and a competitive benefits package, including paid time off, health insurance, and 401(k).
Are you passionate about delivering exceptional service and building lasting client relationships? Join our fast-paced, friendly team at DiStefano Insurance and be part of a company that values both performance and people.
What You’ll Do:
- Manage your own book of business with a focus on client retention
- Proactively connect with customers to review accounts and provide guidance
- Identify opportunities to round out coverage and enhance protection
- Assist with claims, billing questions, endorsements, and day-to-day service needs
- Educate clients to build trust and demonstrate the value of our agency
- Ensure operational efficiency and customer satisfaction through strong organization and follow-through
What We’re Looking For:
- Active Property & Casualty license (required)
- Prior experience in an insurance agency setting (preferred)
- Strong communication and organizational skills
- Comfortable juggling multiple priorities in a fast-paced environment
Why You’ll Love Working With Us:
- Upbeat, supportive team in a collaborative environment
- Hybrid flexibility – work from home and the office
- Real opportunity to grow with a company that cares about your success
- A chance to make a real impact on our clients' lives
Ready to bring your energy and expertise to a place that values what you do? We’d love to hear from you!
Our S.H.I.E.L.D. Core Values:
- Strength: We stand firm in our commitment to excellence, resilience, and delivering an exceptional client experience.
- Honor: We act with integrity and respect in every interaction—with clients, partners, and each other.
- Innovation: We embrace change, using technology to improve processes and stay ahead of the curve.
- Excellence: We set high standards and continuously raise the bar.
- Loyalty: We’re committed to our mission and those we serve—our clients and teammates alike.
- Dedication: We strive for growth, improvement, and long-term success in everything we do.
Ready to bring your energy and expertise to a place that values what you do? We’d love to hear from you!
Job Type: Permanent
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Work from home
Ability to Commute:
- Canal Fulton, OH 44614 (Required)
Work Location: Hybrid remote in Canal Fulton, OH 44614