Demo

Administrative Aide

District of Columbia Housing Authority
Washington, DC Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and / or skills required. Other duties may be assigned.

  • Provides direct administrative support and assistance to the Major / Director of the Business Support Bureau.
  • Responds to requests from any vendor and liaise with the representative from DCHA Contracts and Procurement regarding information needed for solicitations.
  • Conducts research and provides supportive materials to ensure that all purchases are current with industry standards.
  • Benchmarks police agencies to ensure that all equipment meets safety standards. Briefs OPS leadership prior to acquiring equipment.
  • Advises OPS leadership regarding the administrative procedures for securing services formats and presentation layout of information materials submitted for dissemination or other information purposes.
  • Plans, organizes and develops new office systems and procedures, forms, reports, guides and any other administrative action required to improve the operational efficiency and cost effectiveness of office processes; and recommends automation of various administrative processes, as appropriate, to improve efficiency and effectiveness.
  • Coordinates with the appropriate internal and / or external entities to ensure the requirements are within the guidelines of the DC Department of Consumer and Regulatory Affairs.
  • Performs other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Competencies

Working knowledge and experience in the following areas :

  • Knowledge of the policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the DCHA
  • Skill in establishing and maintaining effective working relationships
  • Knowledge of organizational structure, functions, procedures and governing legislation in order to analyze and evaluate information concerning the management process
  • Knowledge of grammar, spelling and punctuation sufficient to draft non-technical correspondence and to correct obvious in preparing reports, memoranda, etc.
  • Knowledge of police- / security-related scheduling procedures and court notification processes in order to maintain police rosters and schedules
  • Ability to effectively converse both orally and in writing, think logically and analyze problems.
  • Must use proper telephone etiquette, interpersonal skills, tact and diplomacy in communicating with staff, constituents and inquirers.
  • Education and / or Experience

    Associate's degree or high school diploma and at least (5) five years' experience as a mid-level manager or other qualifying combination of education and / or experience may be substituted.

    The District of Columbia Housing Authority (DCHA) conducts pre-employment screening on specified positions, which may include but is not limited to a criminal background check, drug and alcohol testing, verification of academic credentials, licenses, and certifications, and / or verification of work history.

    This position has been designated by the department to require a drug and alcohol screening and background check. Finalist(s) for this position will be subject to drug and alcohol testing and will be required to consent to a pre-employment background check as a condition of employment.

    Technical Skills

    To perform this job successfully, an individual must be capable of using personal computer and software such as MS Word, Excel, Outlook, etc.; and must be able to learn other computer software programs as required by assigned tasks

    SUPERVISORY CONTROLS

    The incumbent works under general supervision. The supervisor makes assignments and outlines overall objectives and discusses with the employee projects and deadlines. The employee plans and carries out assignments, interpreting policies, manuals and administrative directives, and resolving most conflicts that arrive.

    Completed work is reviewed for soundness, and conformity with governing policies and requirements.

    GUIDELINES

    Guidelines used include, instructions, governing policies, procedures, technical references, manuals, administrative directives, etc.

    The employee uses judgment in interpreting and deviating or extrapolating from traditional methods in order to resolve problems and achieve desired results.

    COMPLEXITY

    The work requires the execution of specific administrative rules and procedures depending upon the scope and complexity of the assignment.

    SCOPE AND EFFECT

    The purpose of the work is to carry out assignments, which include treating a variety of conventional problems, questions, or situations in conformance with established criteria. The support provided improves and sustains the efficiency and productivity of the office.

    PERSONAL CONTACTS

    Contacts are with staff throughout the office, DHCA, other governmental offices and agencies such the D.C. Police Department, the courts, attorneys, tenants, landlords, and the general public.

    PURPOSE OF CONTACTS

    The purpose of the contacts is to provide, obtain and clarify information, and to resolve problems and concerns.

    Physical Demands

    The work requires no unusual physical demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    WORK ENVIRONMENT

    The work is performed primarily in an office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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