Account Coordinator

DISTYLL Graphic Solutions offers graphic management solutions for companies who operate vehicle fleets. Our end-to-end services include concept and design development, engineering, manufacturing, installation and program management. Our team shares a common focus placing the needs of our clients at the center of everything we do.

DISTYLL Graphics is a partnership with Adrian Steel Company who is a market leader in business solutions for trade experts with a 65-year track record of success. The partnership benefits our clients and our people through a broad range of solutions, support services and growth opportunity. We are a team of highly motivated individuals who enjoy the challenge of continuous innovation and problem solving.

We pride ourselves on respect, contribution, stability, and compensation to foster a long-lasting relationship that puts DISTYLL Graphics on the market as an employer of choice. As a premier employer, our employees are offered a robust benefits package that is constantly benchmarked to ensure we can attract and retain top talent. We value the dedication and innovation of all employees; we promote daily collaboration to ensure we are providing employees the opportunity to share ideas that will provide the best solutions and products for our customers.

Our goal is to partner with self-motivated and driven individuals and foster a relationship of continuous improvement.

We are currently seeking an Account Coordinator.

A successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Act as the primary point of contact for day-to-day customer communication.
• Enter and manage customer quotes/orders accurately in the system, ensuring timely processing and delivery.
• Prepare and submit customer quotes based on pricing guidelines and product availability.
• Monitor and communicate order status updates to customers proactively.
• Collaborate with internal teams (sales, operations, and logistics) to ensure smooth order fulfillment.
• Maintain accurate records of customer interactions, orders, and correspondence.
• Assist Sales Representatives and Account Managers with account-related tasks and follow-ups.
• Support resolution of customer inquiries, issues, and complaints in a timely and professional manner.

The key behaviors / skills required for this role are:

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Positive attitude and a team-oriented mindset.

Education / experience required for this role:

• Associate?s or Bachelor?s degree in Business, Marketing, or related field preferred.
• 3?5 years of experience in customer service, sales support, or account management (preferred but not required).
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP systems is a plus.

Benefits Offered:

• 401K
• Medical / Health Savings Account
• Dental
• Employee Assistance
• Teladoc
• Group Life
• Short / Long Term Disability
• Health & Wellness Programs
• Vision
• Voluntary Benefits include Critical Illness, Accident Insurance, and Hospital Indemnity
• Paid Time Off
• Paid Holidays

Overall, success in this role requires a combination of strong interpersonal skills, strategic thinking, project management expertise, and a customer-centric mindset. By effectively managing client relationships and driving successful outcomes, you can contribute to the growth and success of both your organization and its enterprise clients.

We are committed to fostering a safe work environment?one that celebrates diversity, offers equal opportunities and where all employees feel secure, involved, valued, and respected. We do not tolerate discrimination, unlawful harassment, hate-related behavior, or threats of workplace violence.

Each of us must make a personal commitment to these principles every day?whenever we interact with our fellow employees and our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.