What are the responsibilities and job description for the Non-IT Project Analyst - Englewood CO - 30-31/hr position at DISYS?
Job Title: Non-IT Project Analyst/Client Service Representative
Location: Englewood CO
Duration: 6 months plus Contract
Schedule: Standard Shift
Pay Rate: $30-31.15/hr.
Fully on site 5 days per week during training: 8 week training period, will transition to hybrid 3 days on site after training
After training: Required to be in office 3 days per week after training (specific days in office required TBD by contractors manager)
CONTACTORS CAN SET THEIR 3 DAYS TO BE IN OFFICE BETWEEN MON-THURS, however, will work with manager if they need to deviate from those set days
TOP REQUIREMENT: Must have previous Treasury or Financial Services background
The client facing role will be focused on onboarding clients to products and services, which requires exceptional customer service, analysing, organizing and managing incoming documentation and coordinating the onboarding with multiple groups. There are operational tasks of onboarding the clients to some platforms within Client Integration. Some of the onboarding will require a project approach with regular meetings with the client, but many will not be a project and will be strictly getting documentation back from clients and creating requests in various systems to establish the setup of products.
- Leading complex client facing projects for the integration of systems and products.
- Works directly with clients and internal stakeholders to understand business objectives and strategies related to project priorities.
- Client facing experience leading projects of all sizes with simple to complex onboarding of products.
- Gathering documentation and requirements with ability to manage and interpret the data.
- Manages communications regarding project that create clear, concise requirements, resourcing and timings.
- Oversees assigned projects from initial concept through final implementation utilizing approved project methodology/tools and within enterprise standards and guidelines.
- Organizes and manages a high quality, cross-functional team by providing work direction and coaching/mentoring to assigned project managers and coordinators.
- Constructs a reporting and tracking framework and benchmarks.
- Provides oversight to projects to meet established function, quality, cost, and schedule.
- Escalates issues and risks to appropriate level.
- Documents processes or procedures when necessary during the project lifecycle.
Basic Qualifications:
- Bachelor's degree or equivalent work experience.
- 3 years of integration project management experience.
- Exceptional communication and collaboration skills, quick learner, professional, organized and able to make quick assessments are a must.
- Professional customer facing skills.
- Exceptional analytical ability.
Preferred Skills/Experience
Working experience in:
- Merger & Acquisition integration experience is preferred, payments industry experience a plus
- Treasury Management product knowledge.
- Experience in Data Conversion projects.
- Ability to organize and manage many activities at once.
- Change Management and Business Readiness.
- Procedure writing and documentation experience.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Types: Full-time, Contract
Pay: $30.00 - $31.15 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Compensation Package:
- Weekly pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Project management: 4 years (Preferred)
- Continuous integration: 3 years (Preferred)
- Client services: 3 years (Preferred)
- Banking: 3 years (Preferred)
- Financial services: 3 years (Preferred)
Work Location: In person
Salary : $30 - $31