Food Runner // Ditka's Oakbrook Terrace

Job Description:

Job Summary

The Food Runner is crucial in maintaining the flow between the kitchen and the dining room to ensure guests receive their meals as promptly and accurately as possible. This position requires an individual who is efficient, detail-oriented, and dedicated to presenting food according to the highest standards of quality and presentation.

Key Performance Elements/Essential Functions

• Complete all designated cleaning/stocking/maintenance duties per established time line.
• Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
• Capable of safely transporting multiple plates and beverages in a single trip.
• Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Completes any pre-shift, ‘running’ shift, and post shift set-up, prep, cleaning and stocking as outlined by management and in accordance with established company standards.
• Working in a team environment, assist Guests/Team Members as needed. –
• Has a good working knowledge of restaurant; (e.g. hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information, credit cards accepted, check policies, take-out programs and any other issues raised related to the training of the position.
• Acknowledge guests as they leave and invite them to come back to the restaurant.
• Ensures a harassment free environment through proper personal conduct.
• Upholds safety and security standards at all times.
• Completes assigned weekly cleaning projects.
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Complete other job duties as assigned by the Manager.

Key Competencies/Characteristics

• Friendly and pleasant.
• Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
• Able to remain positive and calm under stressful conditions.
• Strong commitment to serving others.
• Dependable, trustworthy.
• Willing to extend themselves to the guests they serve Genuinely warm and sensitive/polite.
• Exhibits neat, clean and professional image at all times.

Physical Requirements

• Able to lift and carry 50 pounds continuously during the shift.
• Must have the ability to move and/or operate in the work area
• Includes stooping, twisting upper body, grasping and handling small, heavy objects including plates, silverware, glassware.
• Able to speak clearly and listen attentively to guests/employees.
• Must meet any federal, state, county or municipal regulations pertaining to the service of food and beverages.

Additional Information

• Full & Part time positions available. Must have Monday - Friday Lunch availability.
• Must understand chemicals used in the work environment.
• Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

Experience Requirements

Required

• Minimum 6 months experience working in a full service restaurant concept at any position preferred
• 6 months to one year as a busperson in a full service restaurant.