Budtender

Classification: Non-Exempt
Status: Full-Time
Location: Dispensary 
Reports To: Budtender Supervisor

Position Summary

Budtenders are responsible for greeting guests and advising on product selection based on the guest’s particular needs. Budtenders also assist the management team with the activities and operations of the store, while following all applicable policies, procedures, and guidelines.

Responsibilities

• Execute cleaning and sanitation checklists.
• Assist with opening and closing procedures.
• Maintain a clean and organized work area throughout the workday.
• Verify customer ID to ensure validity to follow state compliance guidelines.
• Properly apply discount codes and loyalty points to customer transactions, when available.
• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment.
• Maintain accurate customer data and process payments utilizing the Company’s point of sale (POS) system.
• Assist in maintenance and upkeep of cannabis product displays, retail cases, merchandise, and vendor sponsored displays.
• Explain the Company’s procedures and policies to customers and ensure smooth processing.
• Provide superior customer service by exuding a friendly, easygoing, and professional demeanor.
• Consistently maintain a professional, neat, and well-groomed appearance adhering to Company’s Brand Standards.
• Participate in in-house modeling programs, special events, functions, marketing campaigns and advertising and performs model/ambassador tasks.
• Maintain Social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
• Ensure Company goals, deadlines, and performance standards are met.
• Be well informed of information and knowledge shared on the Company’s communication platforms, and actively seek additional knowledge.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
• Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance.
• Other duties as assigned.

Supervisory Responsibilities

• None.

Qualifications

• Data entry skills.
• Must be 21 years or older.
• High school diploma or equivalent.
• Ability to perform simple calculations.
• Possess a valid Nevada Agent Card.
• OSHA 10 General Industry Certification.
• Proficiency in all Microsoft Office applications.
• Excellent analytical and problem-solving skills.
• Understanding of relevant health and safety regulations.
• Bilingual (English/Spanish) applicants strongly preferred.
• Ability to manage multiple tasks while meeting business demands.

Physical Demands

• Ability to stand or sit for extended periods of time.
• Ability to bend, stretch, and handle or feel objects.
• Ability to read, write and effectively communicate in English.
• Ability to lift and carry 25 pounds or more, without assistance.