What are the responsibilities and job description for the Delivery Driver position at DIV Holdings LLC?
Classification: Non-Exempt
Status: Full-Time
Location: Dispensary
Reports to: Delivery Supervisor
Position Summary
The Delivery Driver will be primarily responsible for delivering high-quality products to our customers in a safe, courteous, and timely manner. The Delivery Driver will also be responsible for maintaining open communication with their immediate supervisor while on the route.
Responsibilities
- Adhere to all local traffic laws.
- Have a clear understanding of Delivery related compliance.
- Maintain personal vehicle in good working condition and ensure adherence to CCB guidelines.
- Assist in upkeep, cleanliness, and daily checklists of Delivery space.
- Deliver cannabis products to locations across the city, adhere to delivery routes, and maintain strict compliance with state laws.
- Receive cash and/or debit card payments for items delivered.
- Complete all assigned routes which may extend past the end of the scheduled shift.
- Finish all assigned departmental checklists and share them in the Company’s preferred communication platform by the end of each shift.
- Follow and maintain compliance in all Company procedures to ensure the processes, policies, and standards of the CCB are met.
- Ensure Company goals, deadlines, and performance standards are met.
- Maintain regular and consistent attendance as scheduled by department leadership.
- Consistently maintain a professional, neat, and well-groomed appearance adhering to Company’s Brand Standards.
- Provide superior customer service by exuding a friendly, easygoing, and professional demeanor.
- Explain the Company’s procedures and policies to customers and ensure smooth processing.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
- Maintain Social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
- Demonstrate a strong work ethic, and the willingness and ability to put forth the level of effort required to fulfill job duties.
- Be well informed of information and knowledge shared on the Company’s communication platforms, and actively seek additional knowledge.
- Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance.
- Work must be done on company-issued equipment only while connected to enterprise-grade secured networks.
- Other duties may be assigned similar to the above consistent with the knowledge, skills, and abilities required for the job. Not all of the duties may be assigned to a position.
- The above essential functions are representative of the major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs.
Supervisory Responsibilities
- None.
Qualifications
- Data entry skills.
- Strong organizational skills.
- Ability to perform simple calculations.
- Proficiency in all Microsoft Office applications.
- Excellent analytical and problem-solving skills.
- Ability to effectively interact with internal and external business partners.
- Maintain a valid Nevada vehicle registration and active insurance.
- Must have a cell phone with either iOS 13, Android 7, or higher, and a 12 MP camera or better. The use of such a device for work purposes will not result in any additional expense.
- Must be 21 years or older.
- High school diploma or equivalent.
- Possess a valid Nevada Agent Card.
- OSHA 10 General Industry Certification.
- Bilingual (English/Spanish) strongly preferred.
- Understanding of relevant health and safety regulations.
- Ability to commute to work location and perform duties while on premises.
- Ability to multi-task and remain calm and professional in a fast-paced environment while ensuring attention to detail.
Physical Demands
- Ability to stand or sit for extended periods of time.
- Ability to bend, stretch, and handle or feel objects.
- Ability to lift and carry 25 pounds or more, without assistance.
- Ability to read, write and effectively communicate in English.