What are the responsibilities and job description for the Customer support representative position at Dive Virtually?
Customer support representative
Work for top brands like Louis Vuitton, Home Depot, Carnival Cruises and more!
since 2010, we've been helping countless individuals all over the country find jobs best suited for their interests, while
helping businesses locate perfect employees. People are seeking work from home positions more now than ever and Dive-Virtually is the first place people think of when they consider remote work! We strive to provide the best companies, customer service and opportunities to grow within the company.
Dive Virtually is different from other agencies, offering job seekers and employers a wide range of options for their every need. Here at Dive Virtually, we give you full control of your time, as well as earnings, so that you can make space for what matters the most Whether you're a stay at home mom or stay at home dad, retired individual, or simply tired of of your 9-5, we have the perfect opportunity for you! Create your own schedule and work for your favorite fortune 500 companies, all in the comfort of your own home! Let's end the strenuous, stressful job search process. Apply today and let us ensure that you get the kind of support and placement that you need.
The ideal candidate loves speaking with people and proactively solving issues.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
please note : Onboarding does not equal approval. Onboarding is in place to explain the position and direct you to the necessary steps.
Approval is Contingent upon your skill assessment and background check results. if you pass, you may proceed. If not, you will be prompted to have your credentials removed from the platform.
this is a 1099 independent contractor position. Once you apply at you will be directed to orientation, which will give you a general overview of the position and answer all questions. Once finished, you will proceed with registration. A background check and skill assessment will ensue. Once approved, you will choose a company to work for and undergo training. After certification, you will have the opportunity to select your own schedule and begin earning. We are available Monday-Friday, 8am-5pm for assistance or to answer and questions!