What are the responsibilities and job description for the Audio Visual Commissioning Augmentation Job at Diverse Lynx in Charlotte position at Diverse Lynx?
Job Title : Audio Visual Commissioning Augmentation
Job Location : 214 North Tryon Street, Charlotte, NC
Work Model : Onsite (No Hybrid / Remote)
Job Summary :
Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
Experience : 10 to 14 years
Required Skills :
- Audio / Video Conferencing
- Microsoft Teams
- Cisco WebEx Calling
- Cisco WebEx Contact Center
- Teams Admin Center
- Teams Live Stream
- Cisco WebEx
- Cisco WebEx Control Hub
- Video Conferencing Systems
Responsibilities :
Technical Responsibilities :
1. Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
2. In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
3. Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
4. Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
5. Knowledgeable in A / V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.
Business Responsibilities :
1. Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
2. Full-time, in-office presence required.
3. Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
4. Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
5. Comfortable navigating ambiguity and performing well under pressure.
6. Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
7. Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
8. Consistently maintain a positive and proactive attitude.
9. Strong written, verbal, and presentation skills.
10. Capable of managing time effectively, including task prioritization.
11. Committed to adhering to industry standards and Truist best practices.
Essential Duties and Responsibilities :
1. Deep understanding of conferencing infrastructure.
2. Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
3. Manage and resolve escalated issues quickly and efficiently.
4. Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical / business stakeholders.
5. Stay updated on industry trends and innovations related to conferencing and collaboration technologies.
Certifications Required : Relevant Certifications Needed
Years of Experience : 10-14 Years of Experience
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
