What are the responsibilities and job description for the End User Services Support Specialist position at Diverse Lynx?
Candidate must have 4 - 6 years of hands-on experience to support the End User Services Should be customer centric and understand the Service Desk (SD) support function.
Worked in the SD support function will be preferred.
Candidate should be proficient in written and verbal English to provide the required IT services.
Candidate must be ready to provide the support over the Phone Calls and Deskside support, as needed.Resolve Incidents and Service Requests tickets associated with EUC equipment, EUC software, IT applications, provide break / fix support, advice and assist to Customer Users, as needed.
Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking.
Mobile Device Management provides support to mobile devices, such as smartphones and tablets as well as desktop devices such as engineering workstations.Leverage Customer's
EUC Mobile Device Management Tools to enable secure and remote support and operations.Certification : Any relevant certification (Preferred).
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a End User Services Support Specialist?
Sign up to receive alerts about other jobs on the End User Services Support Specialist career path by checking the boxes next to the positions that interest you.
