What are the responsibilities and job description for the Microsoft Dynamics 365 Commerce / Retail Techno-Functional consultant position at Diverse Lynx?
Position : Microsoft Dynamics 365 Commerce / Retail Techno-Functional consultant
Experience : 8 years
Work Location : Washington DC or Wilmington, Delaware. Resource will have to work in night shift, if required (TBD)
Function :
This client-facing role requires good experience with Microsoft Dynamics 365 Commerce / Retail and excellent interpersonal skills. Must be client-focused, team oriented with exceptional communication skills.
Experience : .
- 8 years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
- Experience of D365 Commerce / AX 20212 Retail implementations and support
- Experience of rollouts, deployments, upgrade
- Experience of code / fix push to EMPOS
- Experience of setting up new stores, store migrations
- Experience of SLA based support
- Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
- Experience of working on incident management tools like ServiceNow
- Good exposure to Finance & SCM domains and industry knowledge
- Flexible with work hours
- Ability to manage requirements / scope and risks appropriately
- Ability to identify risks, issues, find solution and plan / manage them
- Good at client interactions, able to set & manage stakeholder expectation
- Good presentation and communication skills
- Good experience of working in multi-vendor environment
- Should be okay with Onsite-Offshore Global Delivery Model
- Travel as needed
Roles and Responsibilities
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
