What are the responsibilities and job description for the Network Voice Administrator position at Diverse Lynx?
Job Title : Network Voice Administrator
Location : Chicago, IL (day 1 Onsite)
Full-time
Job Description
Technical / Functional Skills
Cisco Voice
Contact center (On Prem and Cloud)
MS Teams
mazon Connect
Roles & Responsibilities
t least 8 years' experience in managing Network Voice infrastructure.)
Very good knowledge in managing voice infrastructure (Cisco, InContact, MS teams, Polycom, Client)
Knowledge in managing End point devices (Polycom, Cisco SPA and ATA, etc.)
Good to have good knowledge in Windows PowerShell
Flexible to work during weekends / off business hours. Technical co-ordination with the OEM support in the event of any Technology assistance
Good knowledge of ITIL processes.
Data Centre touch / hands and Fleet support
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.