What are the responsibilities and job description for the Product Manager, Sales Platform position at Diverse Lynx?
Partner with business stakeholders to understand their business initiatives and problems
Partner with developers to implement solutions for business needs and issues
Define Salesforce requirements for agreed upon business solutions
Communicate and align with internal partners on plans and launches
Partner with other teams that own and manage integrated systems
Support the day-to-day operations of multiple CRMs and resolve reported issues
Analyze internal customer feedback, reported issues, product performance, and recommend potential solutions based on analysis
3-5 years of experience administering Salesforce (or other CRMs)
Experience and knowledge within the Lead to Quote process, Sales Operations, and integration of enterprise systems with CRMs
Self-starter that thrives in the face of challenges
Proven track record to operate effectively with general mentorship on new projects
Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
Experience presenting and advocating programs to internal partners and users
Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship
Excellent negotiation, conflict management, and resolution skills - you respectfully facilitate teams to the successful mitigation of issues
Experience with industry leading sales tools (ex. Outreach, Chorus, ZoomInfo, etc.)
Experience with Adobe Marketing Products (Marketo, Adobe Journey Optimizer, RTCDP).
Experience with the Market to Lead sales cycle and process.
Experience with Microsoft Copilot for Sales
Experience with WalkMe enablement tools
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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