What are the responsibilities and job description for the Service Desk position at Diverse Lynx?
Job Title : Service Desk
Location : Remote
Type : Contract
Shift timings : CST
Job Description :
- Receive, log, prioritize, and resolve incidents and service requests from users via phone, email, or ticketing system.
- Process and fulfill service requests, including software installations, configuration changes, and other IT-related tasks.
- Diagnose and resolve technical problems, including operating system errors, software conflicts, printer issues, and network connectivity problems.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
