What are the responsibilities and job description for the Senior Business Office Manager position at Diversicare Healthcare Services - Birmingham, AL?
Overview
POSITION TITLE: Senior Business Office Manager
REPORTS TO: Administrator with matrix reporting to Regional Business Office Consultant
STATUS: Non-Exempt
DIRECT REPORTS: None
ACCOUNTABILITY OBJECTIVE:
To perform and/or oversee the successful and timely completion of all business office functions as prescribed by Center Business Office Policy and Procedure and any resource manuals, within the parameters established by state and federal regulation, and as necessary to achieve the financial and operational goals of the facility. Serve as a regional mentor and trainer for new Business Office Managers, providing guidance and support under the direction of the Regional Business Office Consultant and VP of Revenue Cycle. Support an environment that promotes optimal efficiencies, staff retention and superior quality of business office employees.
Responsibilities
KEY RESPONSIBILITIES:
In addition to standard Business Office Manager duties:
- Serve as a regional mentor and trainer for new Business Office Managers
- Provide shadowing opportunities and hands-on training for new team members
- Support regional training initiatives under the direction of the Regional Business Office Consultant
- Act as a resource for other Business Office Managers in the region regarding processes, procedures, and best practices
- Assist in developing and implementing standardized processes across the region
- Participate in regional meetings and training sessions as a subject matter expert
- Support the Regional Business Office Consultant in special projects and initiatives
- Help identify areas for process improvement and implement solutions
- Maintain exemplary standards in all business office functions to serve as a model for other centers
[Standard Business Office Manager duties remain as listed in original job description]
Other Job Demands:
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be involved in the position. This position may have access to protected health information in the resident's clinical and financial records to conduct job duties.
Working Conditions:
Work is generally conducted inside an office with occasional travel to other facilities in the region for training and support purposes.
Physical Effort:
Work is primarily sedentary; reaching, handling, and finger dexterity required in operating machines (i.e., computer equipment, copier, fax machines, etc.).
Physical Environment:
Primary office located at Long term care Center with travel to regional facilities as needed.
Sensory Attention:
Concentration of all senses (seeing, hearing, smelling, tasting, touching) are required. Many times concentration of two or more senses at the same time does occur. Comprehension ability required for understanding and applying principles and procedures.
Mental Stress:
Extreme mental stress can occur often for short periods; meeting deadlines, disruptions, conditions of illness and death, and managing multiple facility support responsibilities.
Qualifications
BACKGROUND/QUALIFICATIONS:
- Must have High School Diploma or GED
- Minimum of 1 years’ experience as a Diversicare Business Office Manager
- Must have strong background in accounting or relevant field sufficient to accomplish essential job functions
- Demonstrated leadership and mentoring abilities
- Must be able to relate positively and favorably to residents, families, and government regulators, and to work cooperatively with other employees at all levels
- Must have ability to complete multiple projects with minimal supervision
- Must possess advanced computer skills
- Experience with AHT, PCC, RFMS, MCG, Microsoft Office required
