Social Services Assistant

Job ID: 2025-59809 Type: Regular Full-Time Location Name: Riverchase Nursing & Rehab Center Shift: Days Address: 2500 Riverhaven Drive Location: US-AL-Hoover

Overview

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include:

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

Responsibilities

Assist in pre-admission and admission process with customers, as needed, as back-up to Admissions Department personnel. Duties to include providing tours, signing of paperwork, etc.

Interview clients and families to determine financial status and need for Medicaid assistance.

Assist families in applying for clients’ Medicaid (ICP) approval. Attend annual review for Medicaid eligibility if families unable to attend.

Assist facility bookkeeper in tracking and reporting status of Medicaid Applications/Approvals.

Assist Social Services Director, as needed, with interviewing residents, families to obtain relevant past and present social histories, including past behaviors, adjustments, and lifestyles.

Documents progress and updates plans of care at interdisciplinary conference, as needed.

Assist residents and families with adjustment to admission to facility by providing one-on-one counseling and/or group discussions.

Help Social Services Directory with planning of post discharge services and follow-up care.

Maintain effective communication with residents, families, health care professionals and facility staff.

Assist residents and families in any situation, as needed.

This person may have access to protected health information in the patient’s financial and medical records to conduct job duties.

Qualifications

Minimum of High School diploma or equivalent. Bachelor’s Degree in Social Work or Human Services is preferred.

One year of supervised social work experience in a health care setting, working directly with individuals.

Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process preferred.

Ability to work with a variety of people in situations varying from community and health care settings.

Able to make decisions concerning procedures based on evaluations and interpretations of clients’ case histories

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)