Field Services Technician (Lighting Control)

Job Description

Self-starting Lighting Controls Field Service Technician capable of delivering superior customer service experience while performing system startup, troubleshooting and end user training for lighting control systems.

RESPONSIBILITIES & EXPECTATIONS:

• Performs onsite lighting control system startup, troubleshooting and end user training.
• Review project documentation and specifications and control scheme including sequence of operation to ensure system installations match the plans and meet the end user's expectations.
• Work with integration technicians, building owners, building managers, and contractors to address any technical issues with lighting control integration, and function.
• Properly document and track all project information to drive to a successful completion in a timely manner.
• Work independently outside of the office 90% of the time.
• Manage RMA/Warranty process
• Coordinate product installation on site
• Additional Miscellaneous tasks as assigned
  
  

QUALIFICATIONS:

• Ability to read and interpret plans and specifications.
• Understanding of basic electrical components (relays, drivers, ballasts).
• Understand and keep up to date with Building code requirements
• Performs onsite troubleshooting by way of being a critical thinker and utilizing problem-solving skills
• Superb customer service, communication (both written and oral), and self-management skills
• Good organizational and time management skills, attention to detail and be able to effectively handle multiple priorities.
• Ability to adapt to dynamic work schedules and flexible shifts
• Operate vehicle in a safe manner
• Team player
• Awareness of chemical, health and safety issues
• Ability to work safely on a dynamic working construction site
• Two years’ experience preferred
• Associates Degree, Technical Degree, or equivalent
  
  

GENERAL:

• Active construction site environment
• Full time 40 hours
• Flexible start time and location
• Expected days on construction sites is 90%
• Expected overnight travel of less than 10%
  
  

Physical requirements:

• Ability to climb stairs, ladders, and lift 30lbs
• Ability to use a screw driver, cable crimper and electrical test equipment
  
  

Safety equipment that may be required to be worn while working:

• Hard hat
• Safety vest
• Steel toe boots
• Gloves
• Safety glasses
• Ear plugs
  
  

Company Description

For more than 60 years, Diversified has been a fixture in the marketplace. The agency evolved from a single owner in one location to be the largest agency in the Mid-Atlantic.

For more than 60 years, Diversified has been a fixture in the marketplace. The agency evolved from a single owner in one location to be the largest agency in the Mid-Atlantic.